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Atento Is Hiring for Bilingual Digital Relations Specialist (Spanish) in E-Commerce and Digital Marketing. Salary of R$2,300.00 and Various Benefits.
If you are fluent in Spanish, have experience with customer service and social media, this opportunity may be for you! Atento, a global leader in customer relationship solutions and business process outsourcing, is currently offering open positions for Bilingual Digital Relations Specialist (Spanish), with on-site work in São Paulo (SP).
The starting salary is R$ 1,955.00 for the first three months, increasing to R$ 2,300.00 after this period, along with a benefits package that includes food or meal vouchers, health insurance, dental plan, discounts on products and gyms, childcare assistance, and life insurance.
Selection Process
The Atento selection process is divided into six stages, ensuring that selected candidates possess the necessary qualifications to perform the role excellently.
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The first step is the online application, where the candidate fills out their details and attaches their resume. Then, a unified assessment is administered, followed by a basic English test, which is necessary for understanding the e-commerce and digital marketing platform.
After this phase, there is a candidate screening, where profiles are analyzed according to the job requirements. Those approved will go through an interview with the Human Resources department and the responsible managers, a decisive step for the final selection.
The approved candidates will be directed to hiring, where they will receive all the information about the start of activities and the necessary training.
Bilingual Digital Relations Specialist (Spanish) – São Paulo (SP)
The hired professional will be responsible for providing support to clients and users of the company’s e-commerce and digital marketing platform, ensuring efficient, fast, and effective service.
Among the main responsibilities of the position are:
✔️ Assist customers and resolve questions related to the platform
✔️ Interact with users via calls and chats
✔️ Provide technical and operational support
✔️ Assist clients in using digital tools
✔️ Maintain organized records of interactions
The working hours will be Monday to Saturday, from 10:40 AM to 5:00 PM, with a 6×1 schedule, including alternating Sundays.
The job will be 100% on-site, located at Av. Alfredo Egídio de Souza Aranha, 100 – Vila Cruzeiro, São Paulo/SP.
About Atento
Atento is one of the largest customer relationship and business process outsourcing (CRM/BPO) companies in the world, being the leader in Latin America. With a presence in 17 countries, the company has around 100 service centers and over 110,000 employees.
The company offers customized solutions for different sectors, combining technological innovation and humanized service to transform the customer experience.
Atento constantly invests in training its employees, providing a respectful, diverse, and inclusive work environment. The company encourages the hiring of people with disabilities (PwD) and professionals seeking reintegration into the job market.
Job Requirements
To apply for the position of Bilingual Digital Relations Specialist (Spanish), it is necessary to meet the following requirements:
✔️ Be at least 18 years old
✔️ Completed high school (higher education in progress or completed is desirable)
✔️ Fluent or native Spanish
✔️ Basic English (for reading and understanding the platform)
✔️ Previous experience in customer service and call center
✔️ Skill with social media and technology
✔️ Organization, good communication, and proactivity
✔️ Reside in São Paulo (capital)
Advantages for the position:
✔️ Experience in technical support or digital customer service
✔️ Basic knowledge in digital marketing and e-commerce
✔️ Ability to maintain emotional control in challenging situations
Job Benefits
Atento offers a complete benefits package, ensuring quality of life and well-being for its employees.
✔️ Starting salary of R$ 1,955.00, increasing to R$ 2,300.00 after three months
✔️ Meal voucher or food voucher
✔️ Transportation voucher
✔️ Health insurance and dental plan
✔️ Life insurance and funeral assistance
✔️ Childcare assistance or special child support
✔️ Discounts on products and services
✔️ Educational partnerships with discounts on courses
✔️ Discounts on gyms and sports programs
✔️ Career plan and professional growth
How to Apply
Interested candidates should apply by March 31, 2025, completing the registration on the official Atento website.
Tips to Increase Your Chances in the Selection Process:
✔️ Keep your resume updated with your experiences and skills
✔️ Highlight your fluency in Spanish and customer service knowledge
✔️ Practice interview responses, emphasizing your experience with digital support
✔️ Stay alert to emails and calls to not miss the invitation
After applying, selected candidates will be called for in-person interviews and technical tests, which will evaluate knowledge in digital customer service and proficiency in the Spanish language.
Will the Digital Customer Service Market Continue to Grow?
With the digitization of business and the increasing demand for customer service on multiple platforms, job openings in the areas of support and digital marketing are expected to continue expanding.
Will the digital customer service and e-commerce sector continue to grow in the coming years, opening even more opportunities for bilingual professionals?
SECURE YOUR SPOT BY CLICKING HERE
source: GUPY
nossa , estou tentando fazer um cadastro a 3
meses . eu acho enganação. pois Grrrrr
Precisa anunciar está super vaga na Bolívia, Argentina , Paraguai aqui a linha nativa é português e o estudo é fraquíssimo a emprega goza do povo brasileiro
Se ve Muy interesante mas yo hablo español nativo y português ingles no Tambien Hay comentários Muy negativo aqui en la app