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Opportunity for Customer Experience Attendant in Home Office Model, With Competitive Salary and Exclusive Benefits from Vivo.
The customer service market is increasingly focused on consumer experience, and Vivo seeks qualified professionals to provide quality support and promote its products and services. This job opening is ideal for those who enjoy working with the public, possess sales skills, and want a solid career in a leading company in the telecommunications sector.
In addition to an innovative and dynamic environment, Vivo offers a salary compatible with the market, exclusive benefits, and opportunities for internal growth. The hybrid model allows for greater flexibility, ensuring that employees can perform their duties efficiently. If you are looking for a job posting with good conditions and stability, this could be your chance!
Selection Process
The selection process for this job opening follows a well-structured flow, ensuring that the best candidates are selected to join the team. First, interested applicants must create a registration on the company’s platform, filling out all necessary information. After this stage, a knowledge test will be administered to evaluate general skills related to the position.
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Subsequently, the approved candidates will participate in a group dynamic and interview with the Talent Acquisition team, where behavioral skills, communication abilities, and argumentative capacity will be evaluated. Those selected will advance to an individual interview with the managers, a crucial moment to demonstrate experience and suitability for the job. Finally, the approved candidates will receive the job offer and begin the hiring process, which includes medical exams and document submission.
Job and City
Vivo is hiring a Customer Experience Attendant to work in the city of São Paulo – SP in the home office model, with part of the work being done remotely. The professional will be responsible for customer service, providing solutions and services that add value to the user experience.
The position seeks candidates with sales and customer service experience, who have a communicative, empathetic, and proactive profile. The main goal is to turn each customer contact into a sales opportunity, while ensuring quality support, solving problems and offering personalized services.
About VIVO
Vivo, part of the Telefónica Group, is a leader in the telecommunications sector in Brazil. With the purpose of “Digitalize to Connect”, the company aims to connect people, businesses, and society as a whole, providing a safe and efficient digital experience.
In addition to constantly investing in technology and innovation, Vivo focuses on a diverse and inclusive environment, where everyone has the opportunity to grow and develop their career. The company promotes initiatives to support women, the LGBTQIA+ community, professionals over 50, and people with disabilities, ensuring equity of opportunities.
Requirements for the Job
✔️ High school diploma
✔️ Experience in sales (differential for sales in telecommunications)
✔️ Communication and persuasion skills
✔️ Ability to handle goals and challenges
✔️ Basic knowledge of computer skills and Office Suite
✔️ Infrastructure for home office: internet of at least 300MB, adequate space for remote work
✔️ Availability to work on a 6×1 schedule with a 6h20 per day workday, which may include Monday to Saturday or Sunday to Monday, at varied times between 6am and midnight
Job Benefits
- Health and dental plans
- Meal or food allowance
- Special discount on Vivo products and services
- Free mobile plan after 3 months
- Daycare assistance for parents
- Extended maternity and paternity leave
- Gympass for access to gyms
- Life insurance
- Day off on your birthday
- Corporate volunteer program
- Educational partnerships with discounts for courses and certifications
- Internal recruitment program for career growth within the company
How to Apply
To apply for this job opening, interested candidates should visit the official Vivo website, fill out the application form, and attach an updated resume. It is essential to ensure that all data is correct, as the system does not allow edits after the application is submitted.
After applying, candidates will go through the stages of the selection process, including knowledge tests, interviews, and dynamics. During this period, it is recommended to keep an eye on emails and keep the phone updated for contacts from the recruitment team.
If you have experience in customer service and sales and want to be part of one of the largest telecommunications companies in Brazil, this could be your opportunity!
SECURE YOUR SPOT BY CLICKING HERE
Source: Gupy
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