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Job at Rede D’Or Hospital in Curitiba Offers Different Schedule, Benefits, and Administrative Role in Patient Care, with Focus on Reception Routines, Procedure Releases, and Document Checking in Large Hospital Unit of the Capital of Paraná.
A receptionist position is open at Santa Cruz Hospital, in Curitiba, a unit of the Rede D’Or, for work under CLT regime and a 12×36 schedule, during the daytime shift, from 7 AM to 7 PM.
The opportunity is aimed at individuals with high school diploma and experience in customer service, with salary indicated as “to be determined” and a benefits package that includes medical assistance, dental assistance, meal voucher, and transportation voucher.
Receptionist Position at Santa Cruz Hospital, in Curitiba
The selection process includes hiring in the reception area, with one position available in the capital of Paraná.
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The work focuses on administrative support and direct service to patients and families, especially in routines for releasing consultations, exams, and procedures, paying attention to the documents and authorizations required by agreements and the hospital itself.
Although the announcement lists the position as “Receptionist – Receptions,” the described scope goes beyond just receiving guests upon arrival.
An important part of the daily routine involves eligibility checks, document verification, and phone guidance, ensuring continuity of requests that depend on administrative validation.
Activities Performed in the Hospital Routine
Among the assigned duties, the hired person must execute the release of consultations, exams, and emergency procedures.
This process includes checking the administrative documentation related to patient care, such as medical requests, release guides from the agreement, eligibility confirmation, and specific terms for private care.
Another aspect of the job is to verify eligibility, waiting periods, and accreditation of health plans in the case of patients being transferred between units or departments.
The routine also involves the release of requested procedures and exams, an activity that depends on correct recording and monitoring of authorizations with health operators.
Telephone assistance is a crucial step for clarifying doubts and following up on pending requests.
At the same time, the announcement highlights the need to monitor the management of authorizations, tracking deadlines, responses, and releases.
There are also internal support activities, such as requesting and collecting supplies from the warehouse, indicating a mix of public service and administrative tasks.
In specific situations, communication becomes a central part of the flow.
When there is a denial of emergency procedures, the reception must inform the patient, family member, physician, and nursing team, as described in the job posting.
The text also outlines the restriction of access to VIP patient records and the charging for private consultations, involving a collection statement and receipt issuance.
Required Requirements and 12×36 Schedule
To apply, the indicated educational requirement is completed high school.
The required experience is listed as experience in customer service, a relevant criterion given the frequent contact with the public and the need to handle sensitive administrative demands.
The informed schedule follows the 12×36 pattern, from 7 AM to 7 PM.
In practice, this format usually means 12 hours of work followed by 36 hours of rest, a common model in hospital environments.
The announcement also notes the need for availability for training, a stage that may involve integration into internal systems, authorization flows, and administrative protocols.
Salary to Be Determined and Benefits Offered
The remuneration is described as “to be determined”, without a detailed salary range.
This model generally indicates that the value will be defined according to the institution’s internal criteria, such as experience and position policies.
Regarding benefits, the position informs medical assistance, dental assistance, meal voucher, and transportation voucher.
Other mentioned benefits include life insurance, cafeteria, partnership agreements with companies, and discounts on products, as per the job description.
Santa Cruz Hospital and Rede D’Or Operations in the Capital
Santa Cruz Hospital is located in Curitiba and is part of Rede D’Or São Luiz.
The institution was founded in 1966 and provides elective, urgent, and emergency care.
According to institutional information, the unit has 166 beds and performs over 12,000 appointments per month.
As it is a hospital with immediate care and diverse services, the reception deals with dynamically flowing situations throughout the shift.
This characteristic helps explain the emphasis in the announcement on releasing procedures, checking guides, monitoring authorizations, and communicating in sensitive situations.
How to Apply for the Receptionist Position
Applications are typically made through the platform where the job was posted, by submitting a resume and completing professional data.
To locate the correct opportunity, the candidate should search for the title “Receptionist – Receptions – Santa Cruz Hospital”, confirming the city as Curitiba (PR) and the schedule as 12×36, from 7 AM to 7 PM, before finalizing the application and monitoring potential contact from recruitment.
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