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Vivo Is Hiring For A Customer Experience Representative Position With Remote Work, Bringing Amazing Benefits Like Free Cell Phone Plan, Remote Work Allowance, And A Flexible Work Model. The Company Values Diversity And Innovation, Promoting Development And Well-Being. Don’t Miss This Chance To Transform Your Career!
Vivo, one of the largest telecommunications operators in Brazil, has an unmissable opportunity for professionals seeking flexibility and professional development.
The company announced the opening of positions for the Customer Experience Representative role, with home office work and attractive benefits.
Remote Work Opportunity At Vivo
The Customer Experience Representative position offers the chance to work remotely, providing flexibility and quality of life for employees.
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In addition, Vivo provides a cost allowance for setting up the home office, including special discounts on services such as landline, broadband, TV, and applications.
Job Responsibilities
The selected professionals will be responsible for:
- Customer Service: Offer Vivo products and services in a personalized manner, meeting customer needs.
- Customer Retention and Base Expansion: Acquire new customers and increase usage of existing services.
- Suggest Improvements: Identify opportunities for enhancement in service processes and suggest effective solutions.
Job Requirements
To apply, you need:
- Previous Sales Experience: Experience in sales, especially in the telecommunications sector, will be a differentiator.
- Communication Skills: Ability to communicate clearly and efficiently, both with customers and colleagues.
- Resilience and Organization: Skill to deal with goals and challenges, always seeking creative solutions.
- Empathy: Ability to understand customer needs and offer the best solutions.
- Interest in Technology: Stay updated and interested in innovations in the telecommunications sector and the use of digital tools.
- High School Diploma: Required for application.
- Home Office Infrastructure: Availability of a good-speed internet (minimum 300MB), a suitable work environment, and availability to work in flexible shifts.
Benefits Offered By Vivo
Vivo stands out for offering a range of benefits to its employees, especially those working in home office. Check out the main benefits you will enjoy if hired:
- Remote Work Model (Home Office): Work from home, with all the flexibility that home office provides.
- Cost Allowance: Vivo offers financial support to ensure you have everything you need to set up your home office.
- Free Cell Phone Plan: After three months with the company, you will have a free mobile plan in the control category.
- Personalized Benefits: Choose the benefits that best meet your needs, such as medical assistance, dental assistance, meal vouchers, food vouchers, pharmacy assistance, among others.
- Child Assistance: If you have children, you can count on assistance for expenses related to daycare, school, or a nanny.
- Professional Development Programs: Vivo offers certifications, online courses, and partnerships with educational institutions.
- Inclusive Work Environment: Vivo values diversity and inclusion, creating a space for everyone, regardless of gender, race, or other characteristics.
- Corporate Volunteering Programs: Participation in social actions, promoting community engagement.
- Internal Recruitment Program: Opportunities for growth within the company.
Selection Process Stages
The Vivo selection process is structured in several stages to ensure the selection of the most qualified candidates:
- Registration: Filling out personal and professional information on the Vivo Job website.
- Knowledge Test: Assessment to measure the candidate’s knowledge level.
- Map Test: Assessment of specific skills and competencies.
- Group Interview: Group interview, where candidates can meet other candidates and the company.
- Interview with Talent Acquisition: Interview with the recruitment team to assess the candidate’s alignment with the company’s culture.
- Group Dynamics | Interview with Manager: Practical evaluation of the candidate’s profile and interaction with possible future colleagues.
- Hiring: If approved in all stages, the candidate will be hired for the position.
About Vivo
Vivo is one of the most innovative companies in Brazil, with a strong digital presence and focus on transforming its operations.
With over 30,000 employees across the country, the company is dedicated to connecting people and businesses through innovative technologies and efficient solutions.
In addition, Vivo is committed to diversity and inclusion, offering a work environment where everyone can express themselves freely, regardless of their differences.
If you are looking for an opportunity that combines flexibility, attractive benefits, and a technological innovation environment, the Customer Experience Representative position at Vivo may be the right choice for you.
The company not only offers a remote work model but also invests in the professional growth of its employees, creating a collaborative and inclusive work environment.
Don’t miss the chance to transform your career and be part of a company that is at the forefront of digital transformation in Brazil.
Tenho experiência e interesse
Olá, tenho interesse na vaga!
(11)96977-7305.
Já trabalhei pra Vivo, é horrível não recomendo nem se eles pagassem 10k. Máquina de moer mente.