Home Agent Opens Home Office Vacancy for Customer Service With Salary Up to R$ 2 Thousand and 5×2 Shift. Complete High School, Benefits and Structure Provided. See How to Apply.
Home Agent, considered one of the main references in remote customer service in Brazil, has an open position for those who wish to work from home with a formal contract, stability, benefits, and a real opportunity for growth in the customer service and relationship sector. The position is aimed at candidates with complete high school who wish to work in a home office model and build a career in an innovative company in the digital BPO market.
With a salary of up to R$ 2 thousand, a work schedule in 5×2 shift (Monday to Friday), and occasional hybrid model, this could be the ideal opportunity for those seeking flexibility, quality of life, and the chance to work from anywhere, with technological support and structure provided by the company.
Home Office Customer Service Position With CLT Contract
The opportunity is to work in customer service, focusing on support and sales. The professional will be responsible for interacting with customers through multiple digital and phone channels, assisting with inquiries, requests, and general guidance, ensuring a quick and humanized experience — a hallmark of Home Agent in the market.
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The company provides laptops, mouse, and headsets, ensuring all essential infrastructure for remote work performance and security.
Requirements to Participate in the Selection Process
To be considered for the position, the candidate must meet the criteria below:
- Complete high school
- Ability and structure to work in a home office model
- Desk, chair, and quiet environment for work
- Reside in São Paulo or Greater São Paulo
- Availability to go to the office in Vila Olímpia when requested
- Wired internet with a minimum of 10 Mbps (Wi-Fi prohibited for operation)
- Mobile phone with a chip and good connection for SMS
- Ability to handle various digital platforms (WhatsApp, phone, chat, Zendesk, Office, etc.)
- Previous experience in customer service and sales
The company seeks communicative, organized candidates with a strong capacity for empathy and a focus on results.
Benefits and Advantages Offered
The package offered by Home Agent includes corporate benefits recognized in the market, such as:
- Meal Voucher
- Transportation Voucher
- Dental Assistance
- Childcare Assistance for children up to 24 months
- Life Insurance
- Bonuses
- TotalPass
- Discounts on courses, colleges, and parks
In addition, the employee will have technological structure provided by the company, ensuring a stable operation and support for remote work.
Work Schedule and Routine
The position offers a 5×2 shift, from Monday to Friday, with hours to be arranged according to the needs of the operation. The routine is 100% remote, with possible calls for strategic in-person activities at the Vila Olímpia (SP) facility.
This model is ideal for those who wish to work from home, with an organized routine, predictable hours, and a corporate culture focused on development and a collaborative environment.
How to Apply
Interested parties should access the official vacancy link and complete the registration on the Gupy platform:
Access the official Home Agent job site here
After applying, candidates will be evaluated through internal stages, possibly proceeding to interviews, communication tests, and behavioral screening, according to Home Agent’s internal criteria.

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