Opportunity Brings Reduced Hours, Comprehensive Benefits Package, and Effective Hiring at One of the Country’s Largest Health Cooperatives.
Unimed Guarulhos is hiring for the position of receptionist in an effective role.
The working hours are from 12 PM to 6 PM, on a 6×1 schedule, with an on-site work model in Guarulhos, in Greater São Paulo.
Applications are open until December 30, 2025, and the position offers a salary compatible with the market, as well as a comprehensive benefits package focused on health, wellness, and professional development.
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As a health supplemental service provider, the cooperative emphasizes that it seeks professionals to work on the front line of public contact.
In the job announcement, the institution summarizes the desired profile with the phrase “Bring your talent to Unimed Guarulhos, and together, let’s fulfill our vocation to care.”
The position is also available for people with disabilities (PwD), within the internal diversity and inclusion policy.
Reception Responsibilities at Unimed Guarulhos
On a daily basis, the receptionist will be responsible for welcoming patients and visitors.
The job includes guiding about the location of offices and departments and conducting the check-in procedures and organizing the waiting line.
This person will also be responsible for relaying information about referrals for exams or other specialists.
The role involves acting as a point of contact between the patient and the clinical team, maintaining clear and respectful communication.
In addition to in-person reception, the role includes the registration and updating of data in the cooperative’s electronic systems.
This involves entering or verifying registration and contact information, health plan data, and, when necessary, basic service history.
Checking and consulting medical schedules is also part of the routine, ensuring compliance with timings and availability of professionals.
The employee will need to request service orders for minor maintenance when necessary.
Another responsibility is to support the control of daily use materials, such as forms and support items for service.
Mandatory Requirements and Desired Profile
To apply for the opportunity, Unimed Guarulhos requires a complete high school education.
The cooperative also indicates that previous experience in reception or service in a hospital, clinic, or health service environment is necessary.
Another highlighted point is the basic knowledge of computer skills and the ability to handle internal systems.
Since this is a position that inputs and retrieves data in real-time, it is important to have the skill to operate computers and handle sensitive information.
Privacy, Security, and Operational Routine
The position requires attention to data privacy and security regulations, including personal information and details about users’ health plans.
The expectation is that the receptionist will follow established protocols, avoiding undue exposure of data and ensuring confidentiality.
The cooperative also emphasizes that the position plays an active role in the continuous improvement of service processes.
This includes signaling bottlenecks, proposing adjustments in reception flow, and collaborating with the team to make service more organized.
Benefits Offered by Unimed Guarulhos
Unimed Guarulhos offers its employees a health plan. The position also includes dental assistance with payroll deduction.
Another benefit is the daycare assistance, granted according to the collective agreement of the category. The package includes partnership with Drogaria São Paulo, facilitating the purchase of medications.
There is a benefits club with discounts at parks, bars, restaurants, and educational institutions.
The cooperative offers time off on Health Professional Day. The physical space includes a employee lounge for relaxation.
The Gympass / Wellhub benefit encourages physical activities. The company also invests in training and development, with actions aimed at career advancement.
Partnerships, Employee Support, and Internal Growth
The package includes partnership with Grupo Primaveras, which offers funeral assistance. The cooperative maintains partnerships with banking institutions, facilitating access to credit.
Another highlight is the pet plan, focused on the care of pets. There is a reward for tenure every five years, valuing employee retention.
Unimed provides nutritional, psychological, physiotherapeutic support, and monitoring with a physical educator.
The internal recruitment program allows employees to apply for new opportunities.
Food, Working Hours, and Transportation
The position includes meal vouchers for employees with shifts of up to six hours per day. The unit offers an on-site cafeteria.
For commuting, the transportation vouchers help cover the journey between home and work. The working hours are from 12 PM to 6 PM, on a 6×1 schedule, with fully on-site attendance.
Inclusive Environment and Selection Stages
The cooperative emphasizes that all opportunities consider candidates of different races, colors, religions, genders, ages, nationalities, disabilities, sexual orientations, and gender identities or expressions.
The selection process begins with registration and submission of a resume. Next, there will be a resume analysis.
Those who advance participate in an interview with the Recruitment and Selection team and with the area manager.
The subsequent stages involve the hiring process. The final phase is hiring.
How to Apply for the Position
Interested individuals should apply through the Unimed Guarulhos career platform hosted on Gupy, accessible through the cooperative’s official recruitment environment.
It is necessary to fill out the registration, attach an updated resume, and complete the application for the position identified as receptionist.
The application deadline remains open until December 30, 2025. Progress through the stages can be tracked on the candidate’s panel.

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