MP 1.296/2025 Creates Bonus of Up to R$ 75 Per Process for INSS Servers and Experts Aiming to Reduce Queues and Speed Up Benefit Grants.
Amid one of the longest queues in the history of INSS, with millions of benefit requests awaiting analysis, the federal government launched a measure deemed emergency. On September 10, 2025, the Senate approved the Provisional Measure (MP) 1.296/2025, which creates the Social Security Queue Combat Program, establishing financial bonuses for servers who can speed up their workload. The proposal had already been submitted by the Executive on April 15, 2025 and was processing under urgency. Now, after its approval in Congress, it goes to presidential sanction and is expected to come into effect later this year.
How the Program Works
The text of the MP provides that INSS servers and federal medical experts will be able to receive an extraordinary productivity payment, conditional on meeting work targets.
- R$ 68 per completed process for administrative servers of INSS;
- R$ 75 per completed medical examination or documentary analysis for federal medical experts.
The benefit will not be incorporated into the salary, nor will it serve as a basis for retirement or pension. It is, therefore, a temporary additional remuneration, aimed exclusively at reducing the backlog of accumulated processes.
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The Current Situation of INSS
According to data from the Ministry of Social Security, in July 2025 there were over 2.3 million pending requests in the INSS queue, including retirements, pensions, sick leave assistance, and Continuous Cash Benefit (BPC).
The average waiting time reached 8 months in some states, far exceeding the legal limit of 45 days established by Law No. 9.784/1999 and reaffirmed by the Federal Supreme Court in recent decisions.
This situation has generated political and judicial pressure, with public civil actions from the Federal Public Ministry and recommendations from the Federal Court of Accounts to reduce the delays.
The Expected Impact of the Bonus
The government’s expectation is that the program will encourage servers to increase daily analysis capacity, boosting productivity without immediate need for public competitions.
Internal studies by INSS estimate that, with the bonus, it will be possible to double the number of processes completed per month, reducing the average waiting time to less than 90 days by early 2026.
In addition, the measure also aims to value the work of servers and experts, who work under significant pressure and face precarious working conditions in many Social Security agencies.
Criticism and Controversies
Despite the favorable reception among policyholders awaiting response, the MP has also generated criticism:
- Servers’ unions claim that the bonus creates a logic of “forced productivity,” without addressing structural problems such as staff shortages and unstable digital systems.
- Retirement experts warn that an excessive focus on targets may increase the risk of errors in analyses, generating more administrative and judicial appeals.
- Opposition in Congress questions the fiscal impact of the program, as the additional payments were not foreseen in the 2025 Budget Law.
Still, most lawmakers understood that the measure is necessary to tackle the immediate backlog.
Next Steps
With its approval in the Senate, MP 1.296/2025 goes to the sanction of the President of the Republic. If confirmed without vetoes, the program will come into effect still in 2025, with an initial duration of 2 years, which may be extended at the Executive’s discretion.
Meanwhile, the government is considering opening a new public competition for INSS in 2026, as a complementary measure to ensure long-term sustainability in Social Security service delivery.
The MP 1.296/2025 represents more than a financial bonus: it is an attempt to restore dignity to millions of Brazilians waiting for essential social security benefits to survive.
If well implemented, it could mark the beginning of the reduction of a historic backlog that has penalized retirees, pensioners, and people in vulnerable situations for years. But it also raises an alert: without structural investment, the risk is that the bonus will only be a temporary remedy, incapable of curing the chronic disease of the Brazilian social security system.
In the end, the question that resonates is simple: how long will the right to retire or receive assistance depend on endless queues?

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