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Company Seeks Professionals Fluent In English For Remote Service In The Tourism Sector. Apply Now For This Home Office Opportunity!
Teleperformance, the leading customer service company, has just opened various positions for 100% home office roles. The opportunities, targeted at the position of Interaction Expert for customer service, are focused on supporting a large American network in the tourism sector, with salaries of up to R$ 3,000 and complete benefits. The selection process stands out for its potential for professional growth, career planning, and flexibility of remote work, according to the Cajamae Emprego website.
Home Office Service Focused On The Tourism Sector
The new positions at Teleperformance are for the role of Interaction Expert, which focuses on serving customers of a famous American franchise in the hospitality and tourism sector. The professional will be responsible for guiding and assisting customers in the sales processes of packages for luxury resorts and hotels, all located in the United States.
Service is conducted exclusively in English, so it is essential that candidates are fluent in the language. Interactions mainly occur by phone, with the professional presenting various tourism package options to customers, benefits of the points program, and other useful information to facilitate the travel experience.
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These positions aim to meet a growing demand in the international tourism sector, especially in serving high-end customers seeking advanced and personalized support.
Requirements For Applying For The Home Office Position
To apply for the positions, candidates must have a completed high school education and reside in one of the cities determined by Teleperformance, which include regions such as Alagoas, Amazonas, Ceará, Maranhão, Pará, Paraíba, Pernambuco, Piauí, Rio de Janeiro, Rio Grande do Norte, and São Paulo. Additionally, the company seeks professionals who are fluent in English, given that the service is aimed at the audience from the United States.
Previous experience in customer service is convenient, as the role requires a solution-oriented approach, patience, and the ability to deal with different customer profiles.
Work Structure And Schedule
Those hired by Teleperformance follow a work schedule of six days a week, with a daily shift of 6 hours and 20 minutes. The starting salary for the position is R$ 2,356.20, with the possibility of increases depending on performance and time of experience in the role.
Teleperformance invests in the professional growth of its employees and offers an internal program called JUMP, which facilitates development and career progression starting in the third month of employment. Employees who stand out have the chance to be promoted, improve their salary, and the functions they perform within the company.
Technology And Infrastructure For Home Office
To ensure that remote service is efficient, Teleperformance requires candidates to have a minimum setup at home. Among the technological requirements are:
- Computer or laptop with Windows 10
- Intel Core i3 processor or higher
- At least 3.5 GB RAM
- Wired internet connection with a minimum speed of 15 Mbps
Additionally, professionals need a USB headset and an HD camera to conduct video conferences and ensure the quality of service.
These requirements are essential for ensuring that remote work occurs smoothly and that customer service offers maximum quality and speed, meeting the standards required by the company and the international tourism network.
Benefits Offered By Teleperformance
Teleperformance provides a complete range of benefits for its employees, in addition to base salary and career planning. Among the main benefits offered are:
- Medical and dental assistance
- Meal or food allowance
- Life insurance and childcare assistance
- Transportation allowance, even in a home office regime
- Discounts at universities and partner products
Another differentiator is the possibility of profit sharing, allowing employees to feel part of the growth and results achieved by the company. These benefits are part of Teleperformance’s retention policy, which seeks to provide an attractive work environment conducive to career development.
How To Apply For Remote Job Openings At Teleperformance
Interested candidates need to follow a few simple steps to apply. First, it is advisable for the candidate to review the minimum requirements and check if their home office setup meets the specifications. Then, just access the official Teleperformance website and fill out the application form with the requested information.
With the expansion of remote work opportunities, Teleperformance aims to attract talent from all over Brazil to join its customer service team, offering attractive working conditions and the chance of a solid career plan. The opportunity to work from home, combined with benefits and a professional development plan, makes this position an excellent option for those seeking stability and professional growth.
To learn more and apply, visit the company’s website and follow the guidelines for filling out the information!
É uma cilada, Bino!
Vaga remota que tem cidade certa para morar significa que logo, talvez após o período de experiência, passa para presencial.