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Atento, A Leader in Customer Relationship Services, Announces an Unmissable Remote Job Opportunity. With a Competitive Salary of R$1,412.00 and a Comprehensive Benefits Package, Applications Are Now Open.
In the current professional landscape, remote job opportunities have stood out, providing flexibility and convenience to employees.
Renowned companies are constantly seeking dedicated professionals to join their teams in home office positions, allowing more and more people to access jobs without the need for daily commuting.
In this context, a new chance arises for those who wish to work in the customer service sector from home.
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Atento, one of the largest companies in the customer service and relationship sector, has recently announced the opening of applications for the position of Receptive Service Specialist CRA (Educational Group).
The position stands out for its 100% remote work opportunity, with a fixed salary of R$1,412.00 and comprehensive benefits.
Job Details
The hired professional will be responsible for providing receptive voice assistance, helping students from an educational institution partnered with Atento.
Among the main activities are identifying customer needs, clarifying doubts about the institution’s services and products, providing technical and operational support, as well as performing administrative procedures within internal systems.
In addition, the company offers its employees exclusive discounts on educational courses, allowing professionals to enhance their knowledge and grow within the company.
Required Qualifications
To compete for the position, candidates must meet certain criteria established by the company:
- Minimum Age: 18 years
- Education: Completed high school
- Skills: Good communication, empathy, and ability to welcome
- Experience: Not mandatory, but previous customer service experience will be considered a differential
- Knowledge: Basic computer skills
Additionally, the company encourages the application of people with disabilities (PwD), reinforcing its commitment to inclusion and diversity in the corporate environment.
Work Schedule
The working hours for the position follow a standardized model:
- Monthly Hours: 180 hours
- Schedule: 5×2, with scheduled days off on Saturdays, Sundays, and holidays
- Available Shifts: Morning, afternoon, or night, according to operational needs
- Training: Initially, training will be in-person, lasting 13 days, held at the Atento unit in Santana, São Paulo/SP.
Benefits Offered
Professionals who join Atento will benefit from a comprehensive benefits package, which includes:
- Meal vouchers and/or food vouchers: Ensuring daily food support
- Life insurance: Providing security and peace of mind
- Childcare assistance and assistance for children with disabilities: Supporting employees with children
- Dental assistance: Caring for oral health
- Funeral assistance: Offering support during delicate moments
- Discounts on gyms and sports activities: Encouraging healthy habits
- Educational partnerships with discounts on courses: Facilitating access to continuing education
- Career plan: Enabling professional growth and development
After the probationary period, employees can enjoy discounts of up to 90% at partner educational institutions, opening doors for professional and academic advancement.
Selection Process Steps
The selection process for this position includes the following steps:
- Registration on the Atento portal: Initial application through the official website
- Smart Test: Specific skills assessment
- Atento Unified Assessment: General competencies analysis
- Writing Assessment: Written proficiency test
- Resume Screening: Selection based on presented qualifications
- Interview with HR and requester: Discussion to align expectations
- Hiring: Formalization of entry into the company
It is essential for candidates to keep their data updated on the Atento portal to ensure efficient communication throughout the selection process.
Why Work at Atento?
Atento is a company recognized globally for its commitment to quality in service and the appreciation of its employees.
With operations in several countries and over 150 thousand employees, the company has distinguished itself in the market for its innovative practices and continuous investment in the development of its professionals.
Among the differentials of working at Atento are:
- Opportunities for Growth: The company has a structured career plan, allowing employees to advance within the organization.
- Inclusive Environment: Atento seeks diversity and inclusion in all its units.
- Support and Training: Offers continuous training for employees, preparing them for daily challenges in customer service.
Those who join Atento can develop essential skills for various careers, in addition to enjoying stability and recognition in the sector.
How to Apply
To apply for the position of Receptive Service Specialist CRA (Educational Group) at Atento, simply access the official company website, fill in the requested information, and complete the steps of the selection process.
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