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New Home Office Vacancy at Night: Fretadão Opens Night Home Office Vacancy with Great Salaries + Benefits for Customer Service Analyst. Learn How to Apply for the Job.
Fretadão, a company specialized in corporate mobility, is accepting applications for a new night home office vacancy for the position of Customer Service Analyst I (CX). This job vacancy is for remote work, making it a great opportunity for those seeking more flexibility in a company that values employee well-being. In this article, we will detail the entire selection process for the night home office position.
Main Requirements to Participate in the Selection Process for the Night Home Office Vacancy at Fretadão
For the job vacancy, some requirements are necessary for employees to perform their tasks. A complete high school education is required, with a completed or ongoing college degree considered a differential, experience in customer service via phone or chat, and availability to work a 6×1 schedule, with alternating days off.
Knowledge of the Office package and interpersonal relationship skills are also required for the night home office position. Experience in startups, previous home office work, and knowledge of the Zendesk platform are also desirable, but not mandatory.
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The Customer Service Analyst position is essential for Fretadão, as it aims to manage passenger and company communications, focusing on ensuring that customers made the best decision when choosing the company. In this role, the selected candidate will be responsible for assisting in the effective resolution of critical situations with customers, ensuring quick and satisfactory responses.
The role also involves responding to customer inquiries and resolving issues through various service channels, managing passenger registrations (line changes, address changes, or registration updates), participating in discussions to better lead day-to-day solutions related to customer service, among other tasks.
Check How the Selection Process for the Night Home Office Vacancy Will Be
Those interested in the night home office vacancy at Fretadão should visit the company’s careers site on the Gupy platform. On the page, important information such as requirements and qualifications, responsibilities and duties, as well as additional information can be found.
The selection process for the job vacancy consists of Registration, Interview, Fretadão Tests, Final Interview, Sending Proposal Letter, and Hiring. Fretadão offers all its employees a comprehensive benefits package that includes:
- Swile Flex Food R$ 892.50 monthly;
- Creditas Salary Advance;
- WeWork (anywhere office);
- Transportation voucher;
- Sul América Dental Plan (full discount for Fretonaut);
- Life insurance;
- Pharmacy benefit;
- Payroll loan;
- No Dress Code (There is no dress code, you can work in whatever way you feel most comfortable);
- Home office;
- Sul América Health Plan (no deductions);
- Mobility Card;
- Total Pass;
- Birthday day off;
- Talent Fretonaut referral.
About the Company
Fretadão was born to revolutionize urban mobility, and its purpose is to manage all transportation needs, using technology as the main support for innovative and successful solutions. Those selected for the night home office vacancies, just like all company employees, will benefit from a strong and authentic culture that strengthens their transformations and allows Fretadão to face its challenges with courage.
The company is driven by people and for people. To make all this happen, it has a team that embodies its values and puts them into practice daily.
Fretadão operates with the mission of positively transforming the experience of passengers, partners, clients, and employees through technology and disruption applied to urban mobility, aiming to be a reference and leader in the Brazilian market for corporate mobility solutions, serving 1 million passengers daily by 2033.
Empresas formam profissionais e o profissional muda onde se abre uma vaga novamente.
Obrigado pela atenção abraço
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Fake, vaga antiga e candidatura encerrada.