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Woman Withdraws Consigned Loan at ATM, and Judge Recognizes It Claiming That Password and Biometric Authentication Are Valid

Published on 12/10/2025 at 16:34
Tribunal reconhece autenticidade de empréstimo consignado feito em caixa eletrônico e afasta alegação de fraude por parte da consumidora
Tribunal reconhece autenticidade de empréstimo consignado feito em caixa eletrônico e afasta alegação de fraude por parte da consumidora
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Decision Recognizes That The Use Of Card, Password, And Biometrics Proves Client Authorization And Confirms The Legality Of The Payroll Loan.

The Justice of Piauí validated a payroll loan made at an ATM, understanding that the use of the card, personal password, and biometrics are sufficient to prove the contractor’s manifestation of will. According to the portal Migalhas, the case involved a consumer who claimed not to have authorized the transaction and sought to annul the contract, obtain reimbursement of the amounts deducted, and compensation for moral damages.

Judge Ermano Chaves Portela Martins, from the Special Civil Court of Pedro II (PI), ruled the request unfounded, considering that the transaction was duly formalized and secure, with no evidence of fraud or vitiated consent. The magistrate emphasized that the elements presented by the financial institution prove the authenticity of the contract.

Contracting Made With Digital Security

In the action, the financial institution argued that the payroll loan was completed directly by the client at an electronic terminal, using card, personal password, and biometric authentication. Additionally, the loan amount was effectively deposited into the contractor’s account, reinforcing the legitimacy of the transaction.

For the judge, the documents presented as proof of the transaction, electronic registration, and biometric authentication demonstrate a valid manifestation of will. He noted that current business relations increasingly occur in a digital environment, where technological mechanisms replace physical documentation as a means of proof.

Basis Of The Decision

In the ruling, the magistrate stated that the absence of paper does not invalidate the contract, as long as there are digital records capable of proving the contractor’s identity and the conduct of the transaction.

Numerous are the business relations established daily without even the use of a sheet of paper.

Numerous, too, are the digital security mechanisms that allow for the legality and validity of transactions to be proven,” he observed.

Based on this understanding, the judge concluded that there was a valid manifestation of will in the celebration of the contract and that there were no indications of fraud, deceit, or simulation.

Thus, he upheld the validity of the contract and dismissed any nullity or obligation to compensate.

Impacts Of The Decision And Applicable Jurisprudence

This understanding reinforces the trend of Brazilian Justice recognizing the validity of contracts established through electronic means, especially when there is biometric authentication and use of personal passwords.

These elements become sufficient proofs of the consumer’s intention, provided there are no signs of manipulation or misuse of data.

For specialists, the decision consolidates a relevant precedent in cases of payroll loans made digitally, as it attributes a presumption of legitimacy to transactions with biometric authentication.

At the same time, it reinforces the responsibility of financial institutions to ensure robust security systems and traceability of transactions.

The Concrete Case And The Limits Of Contestation

In the process, the plaintiff did not present evidence of fraud or coercion that could invalidate the contract.

The magistrate highlighted that it is not enough to claim ignorance of the contract, as it is necessary to demonstrate concrete signs of irregularity.

Furthermore, the judge pointed out that the deposit of the loan amount into the consumer’s own account is a strong indication that the transaction was authorized by her.

Thus, the request to annul the contract was denied, as were the requests for reimbursement and compensation for moral damages.

Do you agree that the use of biometrics and electronic card is sufficient to validate a payroll loan? Or do you believe that these systems still leave loopholes for scams and fraud? Share your opinion in the comments we want to hear from those who have experienced similar situations in the digital banking system.

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Joaquim Tadeu Mendes
Joaquim Tadeu Mendes
14/10/2025 09:24

Vossa excelência está corretíssimo.

Gleice Freitas
Gleice Freitas
13/10/2025 21:39

Ela devia se multada por fraude

Carmo
Carmo
13/10/2025 08:45

A partir do momento que entrou na conta e houve o saque, não há mais o que reclamar. Já aconteceu de fazerem um consignado no meu benefício. Eu comuniquei ao banco imediatamente. Tive que renovar todos meus dados e fazer novas senhas e não mexer naquele valor, até o empréstimo ser cancelado. Depois disso passei a pagar por um seguro na conta pra ter sossego.

Marielle
Marielle
Em resposta a  Carmo
14/10/2025 05:26

O governo é o responsável pelo povo carente que pega empréstimo no banco porque precisa, portanto o governo federal é o responsável pela carência daquele que precisou de um empréstimo consignado. Aquele que assim o fez,deveria ser ouvido pela assistência social do governo e esse,o Governo,arcar com suas responsabilidades ao invés de cobrar do povo aquilo que ele,o Governo, não cobra de si mesmo.

Maria Heloisa Barbosa Borges

Falo sobre construção, mineração, minas brasileiras, petróleo e grandes projetos ferroviários e de engenharia civil. Diariamente escrevo sobre curiosidades do mercado brasileiro.

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