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New RG can be delivered by the Post Office in some states, such as São Paulo and Minas Gerais; see how to request it.

Published on 07/04/2026 at 11:53
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New ID can now be delivered by mail in some states of Brazil; see how to request, deadlines, rules, and how to track the issuance of the document.

The issuance of the new ID with the possibility of delivery by mail is already beginning to transform access to the document in the Brazil, although the novelty is not yet available throughout the country. In states like São Paulo and Minas Gerais, citizens can already choose to receive the National Identity Card (CIN) directly at home after requesting it. This measure is part of a modernization process of public services, which aims to reduce queues, facilitate service, and increase convenience in the daily lives of the population.

New ID by mail still depends on state rules

Despite the modernization, the sending of the new ID by mail still varies by state. In much of the country, in-person pickup remains the standard model.

On the other hand, some federative units already offer the option of home delivery. In these cases, the citizen can choose how they wish to receive the document at the end of the service.

According to guidelines from the Ministry of Management and Innovation in Public Services, each state defines its own logistics for issuing and distributing the CIN.

States that already allow receiving the new ID by mail

Currently, São Paulo and Minas Gerais are among the states that offer the sending of the new ID by mail.

In São Paulo, the process is carried out through Poupatempo. After the in-person service, the citizen can choose to receive the document at home by providing the address in the system.

In Minas Gerais, the official portal of the state government also allows choosing between in-person pickup or delivery by mail. The deadline and possible fees appear in the protocol generated after the service.

Meanwhile, in other states, the model still depends on local updates, which requires the citizen’s attention at the time of scheduling.

What changes with the new ID in Brazil?

The new ID represents an important change in the identification of Brazilians. Now, the document uses the CPF as a unique number throughout the country, eliminating duplicities.

In addition, the new version features a QR Code, which allows verifying the authenticity of the information. Another advancement is the integration with the gov.br app, where the citizen can access the digital version.

Therefore, even those who do not yet receive the document by mail can already use the new ID directly on their mobile phone.

How to request the new ID and receive it by mail?

The process to obtain the new ID follows standardized steps throughout Brazil, with minor local variations.

First, it is necessary to gather documents such as birth or marriage certificate, regularized CPF, and updated proof of residence. Then, the citizen must access the official website of their state and schedule an appointment online.

After that, an in-person service occurs, where biometric data such as photo, signature, and fingerprints are collected. At this moment, in states that offer the option, it is possible to choose to send it by mail.

Finally, tracking the issuance is done with the protocol number. In some places, the citizen receives notifications via SMS when the document is ready.

New ID by mail facilitates access, but requires attention

The possibility of receiving the new ID by mail brings more convenience, especially for those who have difficulty traveling. However, it is essential to check if this option is available in your state.

Moreover, deadlines and fees may vary depending on the region and the service contracted. Therefore, experts recommend always consulting official channels before completing the request.

Thus, the trend is that home delivery will become more common in the coming years, following the digitization of public services in Brazil.

Digital version

Even with the expansion of delivery by mail, the new ID also bets on the digital format as a practical alternative.

After the issuance of the physical document, the citizen can activate the digital version in the gov.br app. This functionality allows access to the document at any time, directly from the mobile phone.

In this way, Brazil advances in the modernization of civil identification, combining technology, practicality, and different forms of access to the document.

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With information from the Diário da Região

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Andriely Medeiros de Araújo

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