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The Mobility Technology Company Is Looking for a New Talent to Work on Customer Relationship in a Fully Remote Capacity, with a Benefits Package That Promotes Health, Well-Being, and Professional Development.
If you are looking for a 100% remote job opportunity, with a robust benefits package and in an innovative company, this could be your chance. Fretadão has an open position for Operational Relationship Analyst III, offering not only the flexibility of remote work but also a meal voucher of R$ 770, access to coworking spaces, online therapy, and much more. This job vacancy announcement is ideal for those looking to build a solid career in a technology company that values its employees.
Selection Process
The selection process will be conducted entirely online, starting with the curriculum analysis of candidates who apply through the official job page. Profiles that demonstrate alignment with the requirements and company culture will advance to the next stages, which may include interviews with the People & Management team and the direct manager of the area. It is crucial for candidates to fill out their resumes with detailed and updated information to increase their chances.
As there is no specified closing date for applications, the selection will follow a continuous flow of receiving applications. Job openings with such an attractive benefits package and in a home office setting tend to be in high demand, so it is recommended that interested candidates apply as soon as possible to avoid missing out on the opportunity.
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Operational Relationship Analyst III (100% Remote)
The professional who occupies the position of Operational Relationship Analyst III at Fretadão will be a key player in ensuring excellence in customer experience in the daily operation. The role requires constant and proactive contact with users, whether through phone calls, messaging apps, or emails, with the goal of resolving issues and strengthening relationships. In addition to direct support, the analyst will be responsible for analyzing data to generate insights for improvements, maintaining a strategic relationship with transportation partners, participating in external meetings, handling operational tickets, and assessing, based on data and commercial demands, the need to create or eliminate transport lines.
About Fretadão
Fretadão is a Brazilian technology company that has established itself as one of the leaders in corporate mobility solutions. Through an intelligent and efficient platform, the company connects companies, passengers, and transport companies, optimizing charter bus routes and ensuring safer, more economical, and sustainable transportation for thousands of workers. The core of the business is using technology to solve complex logistics and urban mobility issues, providing high-quality service for both contracting companies and end users.
Fretadão’s commitment goes beyond technology; the company values a strong organizational culture that prioritizes the well-being and development of its employees. The investment in a 100% remote work model, combined with a comprehensive benefits package, reflects a vision of modern management focused on results, trust, and quality of life. By promoting benefits such as access to online therapy, gyms, language courses, and coworking spaces, the company demonstrates its investment in the holistic development of its team.
Job Requirements
To stand out in this position, the ideal candidate should possess excellent communication skills to strengthen the relationship with the customer and present performance indicators. Experience in handling operational tickets and analytical capabilities to interpret data, identify optimization opportunities, and suggest improvements in processes is essential. The professional also needs to be comfortable participating in external meetings, representing Fretadão, and have a strategic vision to analyze the feasibility of new lines based on concrete data and commercial needs.
Job Benefits
The benefits package offered by Fretadão is one of the major attractions of this job vacancy announcement. Designed for the complete well-being of the employee, it includes: Flex Food Swile worth R$ 770 per month for meals, Mobility Card and transportation voucher, Sul America health plan with no payroll deductions, and full Sul America dental plan. Additionally, the company offers life insurance, 100% remote work, access to WeWork coworking network throughout Brazil, salary advance via Creditas, payroll loan, pharmacy benefit, online therapy sessions through Vittude, access to gyms and wellness services via TotalPass and Posher (yoga, psychologists, and online nutritionists), day off for your birthday, talent referral program, and free access to the Open English platform to learn English.
How to Apply at Fretadão
Interested professionals looking to apply for the Operational Relationship Analyst III position must submit their application exclusively through the official job opportunity page. It is important to access the provided link, carefully read all the information, and complete the application form with all the requested details, attaching an updated resume that highlights relevant experiences for the role.
Ensure that your contact information is correct and review all content before submitting. As positions in this format are highly competitive, a well-prepared application is the first step to standing out in the selection process and securing your chance to work at Fretadão.
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