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Unmissable Opportunity for Professionals from All Regions of Brazil with Technical Course or Degree in Information Technology, Agronomy or Related Fields!
Aegro, an innovative technology company focused on the agribusiness sector, has just opened job vacancies for the position of Customer Support Assistant. The best part? The opportunities are in a home office mode, allowing professionals from all regions of Brazil to apply and be part of this dynamic and engaged team.
If you are looking for a job that provides flexibility and the chance to contribute to customer satisfaction in a sector as vital as agriculture, this is your chance! The company values customer satisfaction and loyalty, providing fast and efficient service.
Main Responsibilities of the Support Assistant
In the role of Customer Support Assistant, the main responsibilities include:
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Work from 8:30 AM to 5:30 PM with a 1-hour break at Sicredi as a Customer Service Assistant and receive a salary + benefits such as life insurance, dental plan, partnerships, Gympass, and much more in job openings across various states.
· Answering calls through various channels, providing quick and effective solutions.
· Resolving simple technical questions and problems effectively, ensuring a positive experience for the customer.
· Recording interactions in the ticket management system and, when necessary, forwarding more complex issues to higher support levels.
· Collaborating with other internal teams, participating in periodic training on Aegro’s products and technologies.
Required Qualifications for Application
To apply for this position, Aegro is looking for professionals who meet the following criteria:
· Previous experience in customer service in an online environment.
· Ongoing technical course or degree in Information Technology, Agronomy or related fields (a plus).
· Verbal and written communication skills, as well as patience and empathy in dealing with customers.
In addition to these requirements, the company values candidates who already have experience with ticket management systems such as HubSpot or ZenDesk.
Benefits of Working at Aegro
Professionals hired by Aegro will have access to a range of attractive benefits, including:
· Remote or hybrid work, allowing for greater flexibility.
· Meal voucher or food voucher on the Caju Card.
· Home Office assistance on the Caju Card.
· Health insurance and dental plan, both offered by Bradesco Seguros.
· Access to Gympass and Caju Saúde.
· A day-off on your birthday, because celebrating is always good!
· Partnerships with Creditas to facilitate financial life.
· Work equipment provided by the company, such as laptop, monitor, keyboard, headset, and mouse.
Don’t Miss This Opportunity!
If you are looking for a home office job that not only offers flexibility but also the chance to contribute to a crucial sector like agribusiness, don’t miss out on applying! This could be your chance to shine and be part of a company that is at the forefront of agricultural technology.
APPLY HERE and come make a difference with Aegro! Don’t miss out!
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