Natura has an opportunity offering a hybrid work model and an attractive benefits package, including product discounts, extended leave and mental health support.
Imagine starting 2025 with a job opportunity that combines flexibility, innovation and commitment to sustainability.
Natura, a renowned Brazilian cosmetics company, is offering a vacancy that could transform your career.
Discover how this opportunity could be the step you've been waiting for to achieve professional and personal fulfillment.
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Natura is offering a Senior Loyalty Program Analyst position with a hybrid work model
Natura has a vacancy for the position of Senior Loyalty Program Analyst.
The professional will be responsible for managing loyalty projects and initiatives, ensuring the effective implementation of all stages of loyalty programs.
Additionally, you will act as a link between different teams, defining performance metrics and analyzing results to optimize the effectiveness of programs.
Job responsibilities
The Senior Loyalty Program Analyst will have the following duties:
- Technical implementation of loyalty tools: Plan and implement loyalty platforms, aligning business needs with technical specifications.
- Multiple area management: Collaborate with teams from different sectors to ensure the efficient achievement of organizational goals.
- Designing business rules and program structure: Define rules of participation, regulations, benefits offered and create communication and training materials.
- Definition of performance indicators: Establish KPIs, monitor program performance, and plan actions for continuous improvement.
- Development of customer relationship plans: Develop strategies to improve the customer experience and ensure long-term loyalty.
application requirements
Applicants must meet the following requirements:
- proven experience: Implementation and management of loyalty programs.
- Technical knowledge: Loyalty and CRM platforms.
- Experience with agile methodologies: Project management, such as Scrum or PMP.
- Analytical ability: Evaluate performance metrics and generate insights for improvements.
- Interpersonal skills: Interact with multidisciplinary teams and facilitate internal communication.
Training in Administration, Marketing, Engineering or related areas, in addition to certifications in project management, will be considered differentials.
Benefits offered by Natura
Natura provides its employees with a benefits package that includes:
- Hybrid work model: Three days in person per week.
- It is valid-present: For birthday celebration.
- Discounts on products: Natura, Avon and The Body Shop with 40% discount (limited to 10 products per month).
- Extended Licenses: Six months of maternity and 40 days of paternity.
- Mental health support: Psychological assistance with four free sessions per month.
- Additional Benefits: Gympass, medical and dental assistance, home office assistance (when applicable), chartered transportation and on-site parking.
In addition, the company offers a nursery for children up to three years old in some locations and the option of a meal voucher for remote work days.
Commitment to diversity and inclusion
Natura promotes an inclusive work environment, inviting women, black people, people with disabilities, people from the LGBTQIA+ community, pregnant women and people over 50 to apply.
Diversity is a fundamental value that permeates all company practices, from hiring to professional development.
Application process
Those interested in the position of Senior Loyalty Program Analyst should apply through Natura's official website, highlighting experience in loyalty program management, ability to work in multidisciplinary teams and analytical skills.
The selection process will assess technical skills and alignment with the company's values.
This is a unique opportunity for professionals who wish to join a company committed to sustainability, diversity and innovation.
If you have the required qualifications and identify with Natura's values, this could be the ideal time to boost your career.
How to apply for Natura's selection process
Those interested in the position of Senior Loyalty Program Analyst should apply through Natura's official website, highlighting experience in loyalty program management, ability to work in multidisciplinary teams and analytical skills.
The selection process will assess technical skills and alignment with the company's values. To apply, access the official job vacancy link.
Are you ready to transform your career in 2025 with Natura? Leave your opinion in the comments!