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Unimed Guarulhos Has Opened a Position for Receptionist for In-Person Work in Guarulhos. The Position Is Permanent, with a 6×1 Schedule and a Shift from 12 PM to 6 PM. Applications Are Open Until 12/30/2025.
Unimed Guarulhos announced an opportunity for Receptionist in a permanent and in-person capacity, directly involving patient and visitor reception. The position requires empathetic relationships, clear communication, and mastery of reception protocols in a clinical environment.
The workplace is located in Guarulhos (SP), with a 6×1 schedule.
The focus of the role is to organize the check-in, guide the internal flow within the unit, and maintain the accurate data records in the system, which supports patient safety and quality of care. Support in consulting medical appointments is also expected, as well as directing towards exams, specialists, and departments.
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The cooperative emphasizes its culture of care and inclusion, with a position available for persons with disabilities and a package of competitive benefits. The reported hours are 12 PM to 6 PM, ideal for those seeking reduced hours with a structured routine in healthcare. The selection process is organized in stages, from registration to hiring.
Requirements and Qualifications for Hospital Receptionist
To apply, complete high school education is required. The company seeks previous experience in reception or customer service in the hospital or clinical area, which is essential to ensure agility in reception and handling waiting protocols. This background facilitates communication with multidisciplinary teams.
Another requirement is basic computer knowledge and operation of health management systems. Daily work involves registration, updating administrative records, and verifying health plan data and contact information, which requires attention to detail and organization.
Candidates with a resolutive attitude, active listening, and ethics in handling sensitive information stand out.
The role requires discipline to follow privacy policies and quality routines, ensuring that the patient receives consistent guidance from the moment of arrival until service.
Main Responsibilities: Customer Service, Check-In, and Information Management
At the front desk, the receptionist warmly welcomes patients and visitors, guides them about the location of offices and internal flows, and clarifies doubts about procedures. Communication must be cordial and direct to reduce wait times and avoid rework.
In the administrative routine, the professional performs check-in, verifies documents, registers personal data, and updates histories when necessary.
They also check appointment schedules, ensuring respect for times and availability of each specialty.
The activity includes opening service orders for maintenance when necessary, supporting stock control at reception, and acting as a bridge between patients and the clinical team. Adhering to privacy protocols and contributing to the continuous improvement of service processes is part of the scope.
Benefits and Quality of Life: Health, Gympass, and Employee Support
The package includes Unimed Guarulhos Medical Assistance and Dental Assistance with payroll deduction, enhancing care for employees and dependents. There is a partnership with Drogaria SP, facilitating access to medications and health items.
The cooperative offers Gympass/Wellhub, a meal voucher according to the agreement for shifts of up to 6 hours, transportation voucher, and on-site cafeteria. There are training and development initiatives and an internal recruitment program, favoring career advancement.
Notable benefits include childcare assistance, a benefits club with discounts on leisure and education, partnership with Grupo Primaveras for funeral assistance, bank partnerships for credit, a Pet Plan, and awards for length of service every 5 years.
The company also highlights a workspace for employees and a day off for health professionals.
Inclusion, Diversity, and Persons with Disabilities: A Safe and Equitable Environment
Unimed Guarulhos states that it considers all applications regardless of race, color, religion, gender, age, nationality, disability, sexual orientation, gender identity or expression.
The vacancy is open to persons with disabilities, emphasizing the removal of barriers and welcoming.
The reception area demands communicational accessibility and clear service practices, which include objective guidance, simple language, and visual support when necessary. This approach enhances the experience for all users.
Candidates can expect an environment with open communication and encouragement for self-care, consistent with the brand’s mission to care. The commitment to diversity strengthens psychological safety and respect for the uniqueness of each individual.
Applications, Deadlines, Work Schedule, and Stages of the Selection Process
Applications are open until December 30, 2025. The guidance is to register on the cooperative’s official recruitment channel and keep information updated. The job vacancy was published on October 31, 2025.
The reported work schedule is from 12 PM to 6 PM, with a 6×1 schedule, in Guarulhos (SP). The model is in-person and the contract is permanent, suitable for professionals seeking stability and a structured care routine.
The selection process includes the stages: Registration, Resume Review, Interview with HR and Manager, Hiring Process, and Hiring.
To increase the chances of approval, highlight in the resume experience in clinical reception, proficiency in systems, and results that demonstrate organization, communication, and patient focus.
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