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Find Your Opportunity as an Operations and IT Support Assistant at Brasilcap, a Solid Company of the BB Seguros Group, and Earn a Complete Package of Benefits and Professional Growth.
The selection process for job vacancies at Brasilcap consists of several detailed and organized stages to ensure that candidates have a clear overview of their journey. The first step is submitting an updated resume, which will be carefully evaluated to align the candidate’s skills and experiences with the needs of the position. If the profile matches, the next stage involves practical tests related to information technology, focusing on user support, maintenance of IT resources, and other activities described in the job listing. These tests are essential for identifying technical competencies and problem-solving abilities.
In the next stage, successful candidates participate in an in-person or virtual interview with the responsible managers. Here, previous professional experiences, proactivity, and communication skills are explored. Group dynamics will be applied to assess interpersonal relationships and teamwork capabilities, as Brasilcap values professionals who stand out both for their technical performance and for their alignment with the company’s values.
Operations and IT Support Assistant – Rio de Janeiro
The Operations and IT Support Assistant position at Brasilcap is aimed at professionals seeking to work in a dynamic and technological environment. The professional will be responsible for responding to service requests, configuring devices such as laptops, iPads, and iPhones, as well as preparing environments for meetings that require IT resources. The routine also involves corrective and preventive maintenance of devices, monitoring technical support, and managing printers, ensuring the operability of users’ work tools.
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The assistant will play a crucial role in developing and standardizing installation and configuration procedures for hardware and software, contributing to the continuity of operations and minimizing failures. The role includes production routines, ensuring file exchanges with partners and the efficiency of the company’s internal processes.
About the Company
Brasilcap is one of the leading capitalization companies in Brazil, part of the prestigious BB Seguros Group. With over 25 years in the market, the company is recognized for its financial solidity and for providing accessible savings and investment solutions, promoting security and stability for its clients. Its headquarters in Rio de Janeiro features a modern structure aligned with technological innovations, reflecting the commitment to operational excellence.
Brasilcap values its employees, offering an inclusive work environment and continuous development opportunities. The company encourages professional training by promoting courses, workshops, and wellness programs. Working at Brasilcap means being part of an organization that invests not only in the growth of its employees but also in making a positive impact on society.
Job Requirements
- Undergraduate degree in Information Systems, Computer Science or related fields;
- Previous experience in the role and in similar activities plus knowledge in Workload Zena or similar tools;
- Experience with hardware and software installation and configuration, as well as user support skills, both in-person and remote, with knowledge of Service Desk tools and inventories;
- Technical English (desirable).
Benefits of the Position
Brasilcap offers a complete benefits package for its employees, including medical and dental assistance, daycare support, Christmas basket, massage therapy, profit sharing, private pension, life insurance, meal vouchers, food vouchers, and transportation vouchers. These benefits reflect the company’s commitment to providing quality of life and financial security for its employees.
How to Apply
Those interested in participating in the selection process should access the official job portal of Brasilcap or send their updated resume to the company’s recruitment email. It is important that the document highlights professional experiences and qualifications aligned with the job requirements.
After submitting the resume, the candidate should await contact from the Human Resources team, which will provide information on the next steps. To increase your chances, ensure that your resume is well-structured, emphasizing technical skills and relevant experiences.
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