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Job Opening for Customer Service Assistant at SESI/SENAI in São Mateus: Salary of R$ 2,536.83 plus Complete Benefits Package, Including Ticket of R$ 1,005.00 and Health Plan
The SESI/SENAI, part of the Findes system, announced a new opportunity for those seeking a dynamic position in customer service. The institution opened a job vacancy for Customer Service Assistant at the São Mateus, Espírito Santo unit. This is a chance to join a team that, according to the company itself, “transforms Espírito Santo,” with a CLT contract and an attractive benefits package, open for applications until November 16, 2025.
Selection Process
The selection process is structured in multiple stages, designed to evaluate different skills of the candidates. The selection starts with Stage 1, the online “Registration,” where the interested parties submit their information and resume.
After the initial screening, candidates move on to Stage 2, “Group Evaluation,” followed by Stage 3, “Interview with HR,” and Stage 4, “Interview with Management.” Those who pass these phases will go through Stage 5, “Admission Exam and Submission of 3×4 Photo.” The process also includes Stage 6, “Reservist Bank,” concluding with Stage 7, the “Hiring” of the selected professional.
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Customer Service Assistant – São Mateus
The hired professional for the position in São Mateus will work in a in-person model, with a workload of 40 hours per week, from 12 PM to 9 PM. Responsibilities are broad and focused on both customer service and the commercial area. The assistant should receive and assist customers in person, by phone, or through digital channels, identifying their needs and actively offering the solutions, courses, and products from the institution’s portfolio. The role is described as “consultative and commercial,” requiring the presentation of SESI and SENAI’s competitive advantages to guide the customer towards enrollment or hiring. Additionally, the position involves prospecting and retaining customers, conducting follow-ups, preparing quotes, issuing receipts, financial control of services, organizing files, and performing administrative support routines such as opening tickets and updating schedules.
About the Company
The SESI and SENAI are part of Findes, an organization whose purpose is “Transforming lives and boosting businesses to develop Espírito Santo.” The company highlights its belief in the strength of industry for the development of the state, offering solutions in education, health, safety, technology, innovation, and leadership formation. The internal culture is guided by values such as respect for people, collective achievements, ethics, transparency, and the ongoing pursuit of innovation and excellence, summarized by the motto of always seeking “a score of 10.” Findes prides itself on being recognized with the GPTW (Great Place to Work) seal as one of the best companies to work for in Espírito Santo.
The organization seeks to bring together diverse talents who share the common goal of strengthening the Capixaba industry, working closely with IEL, the Findes Observatory, and CINDES. Findes looks for professionals who want to “INSPIRAR” and make a difference in an environment described as innovative, collaborative, and full of challenges. The company values leadership, diversity, continuous learning, and commitment to transformation, offering growth and continuous training opportunities through its Corporate Education Platform.
Job Requirements
To compete for the opportunity, candidates must meet mandatory and desirable requirements. It is necessary to have completed high school and possess proven experience in sales and in-person customer service. As desirable differentials, the institution values candidates who are pursuing or have already completed a college degree, as well as knowledge in Excel and familiarity with the use of systems.
Job Benefits
The position offers a salary of R$ 2,536.83 and a robust benefits package. These include a Food Ticket worth R$ 1,005.00 (options Ifood or Comprocard), Unimed health plan (extensive to dependents), Transportation voucher, and Life insurance. The company also provides benefits focused on well-being, such as Total Pass (an app for gym access) and Starbem (a health app with medical, psychological guidance, and other services), as well as assistance such as Childcare (R$ 332.65) (for children from 4 months to 2 years and 11 months) and Disability Child Assistance (R$ 639.76). Employees also enjoy discounts on Sesi/Senai services, a Profit Participation Program (conditional on achieving targets), and partnerships with Educational Institutions.
How to Apply
Those interested in this job vacancy should stay alert to the deadline, as applications close quickly. The application period is only open until November 16, 2025. The job posting date was November 13, 2025.
To participate in the selection process, the candidate must complete the initial registration (Stage 1) through the company’s recruitment platform. It is essential to fill in all the requested information and attach an updated resume to apply for the opportunity at SESI/SENAI in São Mateus.
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