Atento Has a New Home Office Position for a 5×2 Shift. This Is a Unique Opportunity to Work from Home with a Salary That Exceeds R$ 3,3 Thousand.
Atento, a leading company in Business Transformation Outsourcing (BTO), has a new home office position for Customer Support Specialist, operating on a 5×2 shift. This is a unique opportunity for those who dream of working from home with great salaries in a company that values the professional growth of its employees.
Who Can Apply for the Home Office Position in a 5×2 Shift
Those interested in working from home at Atento must be at least 18 years old, preferably have a completed higher education, possess strong analytical skills, a critical and constructive mindset, and have experience or be currently involved with Data Modeling, Reports, KPIs, Dashboards, Automation, advanced knowledge in SQL Server, Oracle, Visual Studio ETLs Integration, SaaS, and Power BI, as well as advanced knowledge in Excel, PowerPoint, and Kanban.
Also required for working from home is knowledge and experience in operations, experience in the MIS/BI area (preferable), essential mastery of the Office Suite (advanced level), knowledge of Access (intermediate level), and experience in creating Reports and Metrics.
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Those approved for the home office position will work on daily routines to update databases to feed all current dashboards developed in the area and MIS, process automation to ensure updates and better efficiency of Database loads.
The professional will manage MIS deliverables, monitor deviations in results and indicators generated by MIS, provide support with models and information for MIS activities, negotiate scope, priority, and requirements for report generation and MIS tools, and ensure delivery quality and adherence to request requirements.
Steps in the Selection Process to Fill the Home Office Position in a 5×2 Shift at Atento
The selection process for the home office position is available on the company’s page on the Gupy platform.
On the company’s official website, it is also possible to access information such as responsibilities and assignments, requirements and qualifications, benefits, among other data. The selection process for working from home consists of registration, screening, interview with HR, practical test for Power BI + SQL and Access, and hiring.
Those approved for the home office position in a 5×2 shift at Atento will receive salaries (with experience in the first 90 days) of R$ 2,821.15, after the experience the salary will be R$ 3,319.00. The approved individuals will work from 9 AM to 6 PM with a workload of 200 hours per month. In addition, those approved to work from home will receive benefits such as:
- Discounts on Gyms / Sports Activities;
- Discount on Products;
- Funeral Assistance;
- Career Plan;
- Dental Assistance;
- Life Insurance;
- Meal Vouchers and/or Food Vouchers;
- Transportation Voucher;
- Childcare Assistance / Special Child;
- Educational Partnerships with discounts on courses;
- Health Program.
Get to Know Atento
At Atento, the customer experience begins with respect for employees. The company is one of the top 5 global providers of customer relationship services and business process outsourcing and a leader in Latin America. Present in 17 countries, it has around 100 customer care centers and over 110,000 employees.
The company serves over 400 clients, mainly leading multinational companies in sectors such as technology, telecommunications, finance, among others. Atento combines technological innovation with the human touch to revolutionize customer service between brands and consumers worldwide.
The company offers customized solutions for various industries, using both proprietary and third-party technologies to create authentic connections and memorable experiences. The company operates with the mission of making each interaction meaningful, enriching lives and adding value to its business.

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