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After The Dealership Assured That The Car Was Invulnerable, Buyer Has The Vehicle Stolen In Less Than Three Days, Raising Doubts About The Car Security.
A customer of a dealership decided to buy a car after the company supposedly guaranteed that the vehicle was “impossible to be stolen“. However, only 60 hours after the purchase, the car was stolen. The incident occurred in the United Kingdom.
A luxury Range Rover valued at 227 thousand dollars was stolen from its owner’s garage just 3 days after being picked up from the dealership.
The car owner, John, 45, stated he was assured by the dealership that the vehicle was “impossible to steal” due to a new security upgrade. However, Jaguar Land Rover claims there is no confirmation that the vehicle was locked at the time of the theft and emphasizes that the security systems are only activated when the car is properly closed.
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Luxury Car Thefts On The Rise In The United Kingdom
The theft is part of a growing wave of luxury vehicle thefts in the United Kingdom. Organized crime networks steal cars on order and quickly transport them out of the country.
Key destinations include Africa, Eastern Europe, and the Middle East. John’s case demonstrates the sophistication of the techniques used by these gangs.
Purchase And Security Guarantee From The Dealership
On December 13, 2024, John visited a dealership in Coventry to complete the paperwork for his limited edition Range Rover SV Edition One.
Only 550 units of this model were released in the United Kingdom. The car featured advanced amenities such as massage seats and a ‘4D’ tactile audio system.
Before the purchase, John asked about the installation of a Ghost immobilizer, (an automotive security system designed to prevent vehicle theft without using keys or key cloning).
According to him, a salesperson claimed that the latest JLR update eliminated the need for the immobilizer, ensuring that “no one would take the car“. Feeling secure, John opted not to install the additional device.
The Theft
In the early hours of December 17, 2024, three men were dropped at the top of John’s street by a fourth accomplice. Two of the thieves walked to the house while the third kept watch. In 15 minutes, they managed to access the vehicle and flee.
John woke up at 3 AM with several missed calls from the tracking company. Looking out the window, he saw that his car was gone.
He tried to locate the vehicle through the tracking system, but the criminals had disabled the device. In shock, he reviewed the security footage and saw the three balaclava-clad thieves executing the crime with precision.
Sophisticated Method
The exact details of the method used for the theft are still unclear. A common tactic is “relay theft”, where thieves use a digital scanner to capture the car key’s signal and trick the security system.
However, John claims that the thieves did not approach his house, suggesting the use of an even more sophisticated technique.
He noted that only 500 units of the 2024 SV Edition One model were manufactured, and the dealership confirmed that his car was the first to be stolen.
Formal Complaint To JLR
Outraged, John sent a letter to the CEO of Jaguar Land Rover (JLR), Adrian Mardell, on January 1, 2025. In the document, he criticized the failure of the security systems, citing the company’s statement that “updates to the Body Control Module (BCM) would prevent theft without the key“. For him, the theft of his vehicle directly contradicts this promise.
In response, on January 6, JLR’s Customer Relationship Center stated that the company implements measures to reduce thefts but emphasized that “no solution is foolproof”. JLR refused to take responsibility for the incident, advising John to seek an alternative resolution through The Motor Ombudsman.
Meanwhile, luxury car thefts continue to rise, fueled by demand in the international black market. John’s case illustrates the vulnerability even of the most sophisticated vehicles and questions the effectiveness of the technologies advertised as secure.
Experts recommend that luxury vehicle owners take additional precautions, such as installing extra immobilizers and using secure garages. Alternative tracking systems may also increase the chances of recovery in case of theft.
John’s case remains unresolved. The whereabouts of his Range Rover are still unknown, and he continues to seek a more satisfactory response from the company.
With information from DailyMail.
Quem deveria tomar medidas adicionais de segurança não seria o Estado?
No Brasil roubaram até a máquina. Kkkk quem sabe está piada
Mas essa **** não vem com sistema de rastreamento???