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NotreDame Intermédica Offers a Night Shift Position for Customer Service Supervisor in Fortaleza, Ceará. Apply Now!
NotreDame Intermédica, the largest operator of health and dental plans in Latin America, has an open night shift job position for the role of Customer Service Supervisor. If you have experience in the area and are looking for new challenges, this position could be the ideal opportunity for your professional growth.
Below, understand the requirements, responsibilities, and everything you need to know to apply for this night shift position.
Requirements for the Night Shift Customer Service Supervisor Position
NotreDame Intermédica is looking for a professional for the night shift Customer Service Supervisor position with specific qualifications. It is essential that the candidate has:
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Bachelor’s Degree in Administration or related areas;
Additionally, the following skills are desirable:
Availability to work a 6X1 shift;
Mastery of call center routines and processes;
Proficiency in Microsoft Office.
These requirements are fundamental for anyone wishing to operate effectively in the role and contribute to the company’s growth.
Responsibilities of the Customer Service Supervisor
The Customer Service Supervisor will have several responsibilities involving the management and development of the customer service team. Among the main duties are:
Management of the customer service team, ensuring the delivery of results and the good performance of all employees;
Monitoring indicators and processes in the area, such as Adherence, TMA, PCA, Loss, Productivity, Quality, Training, and NIP;
Management of operational processes, including payroll closing, motivational training, and incentive campaigns;
Proposing improvements to the area’s processes to optimize the team’s work.
These activities aim to ensure excellence in service and customer satisfaction at NotreDame Intermédica, always maintaining high-quality standards.
Work Schedule and Location
The night shift Customer Service Supervisor position offers a workload of 220 hours per month, with the following work schedule:
- 11:40 AM to 8:00 PM.
The work location is in the city of Fortaleza (CE), ensuring that interested candidates for the night shift position are either residents or available to relocate to the region.
How to Apply for the Night Shift Customer Service Supervisor Position?
To apply for the night shift Customer Service Supervisor position at NotreDame Intermédica, candidates should visit the company’s official website or the recruitment platform where the job was posted.
There, it will be possible to submit your resume and other requested information to participate in the selection process.
APPLY HERE: https://www.infojobs.com.br/vaga-de-supervisor-atendimento-em-ceara__10170943.aspx
About NotreDame Intermédica
NotreDame Intermédica is a giant in the health and dentistry sector, being the largest operator of health and dental plans in Latin America, with over 15 million beneficiaries.
With more than 70 years of market experience, the company stands out for its humanized and innovative approach, always focused on the well-being of its clients.
With a vast portfolio of units, the company has over 87 hospitals, 77 urgent care centers, 341 clinics, and 291 diagnostic centers.
NotreDame Intermédica employs over 69,000 employees and partners with more than 28,000 doctors and 22,000 dentists, working to provide the best service to its over 15 million clients throughout Brazil.
If you want to be part of a company that values quality and care for people, the night shift Customer Service Supervisor position at NotreDame Intermédica is an excellent opportunity. Don’t miss the chance to grow professionally and contribute to the transformation of healthcare in Brazil!
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