OMODA & JAECOO expand post-sales in Brazil with competitive maintenance, a 7-year warranty, and high availability of parts for technological SUVs.

Written by Corporativo

Published on 27/03/2026 at 23:36

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Understand how the brand’s after-sales strategy combines logistics, extended warranty, and predictable costs to strengthen consumer confidence in Brazil.

The OMODA & JAECOO is therefore advancing in consolidating its operation in Brazil with a direct focus on structured and reliable after-sales. In addition, the strategy prioritizes extended warranty, availability of parts, and competitive maintenance.

In this sense, the company reinforces continuous investments in logistics, technical support, and customer experience. Thus, it seeks to align commercial growth with consistent service and cost predictability.

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competitive maintenance and cost predictability

Furthermore, the strategy includes a maintenance plan with highly competitive costs. As a result, the consumer gains financial predictability throughout the vehicle’s use.

On the other hand, the program considers optimized review intervals and durability-focused engineering. Thus, the maintenance cost becomes one of the most accessible among technological SUVs.

In this context, the Jaecoo 7 model stands out. The cost of the first three reviews totals R$ 3,215.28, being about 15.5% lower than direct competitors.

In addition, the brand adopts:

Fixed prices for reviews and labor
Reduction of total ownership cost
Transparency in expenses over time

Thus, the customer obtains a more rational and predictable experience, a decisive factor in the Brazilian market.

efficient logistics with a distribution center in Cajamar

At the same time, the company has structured a robust logistics infrastructure. To this end, it created a distribution center in Cajamar (SP), considered a national strategic hub.

Thus, the warehouse ensures a high level of parts availability for dealerships. Consequently, customer service time is reduced.

Currently, the structure is undergoing expansion:

From 1,600 m² to 3,000 m²
Capacity for over 8,000 part codes
Stock of around 100,000 items

Moreover, the operational goal exceeds 98.7% logistics efficiency, even with network expansion planned for 2026. Therefore, the strategy supports growth with agility and reliability.

extended warranty reinforces trust and quality

On the other hand, the brand offers a 7-year or 150,000 km warranty, valid for all models in Brazil. In this way, it reinforces its commitment to durability and engineering quality.

Considering average data from the Brazilian automotive sector, vehicles run between 10,000 and 15,000 km per year. Thus, the coverage can exceed eight years of actual use.

Additionally, in hybrid models, the batteries come with an 8-year warranty. Therefore, the consumer receives additional security in electrified technologies.

This decision reflects, above all, the company’s confidence in its global performance and safety standards.

training and quality in after-sales

At the same time, the company invests in continuous training for dealerships. Thus, it ensures technical standardization and excellence in service.

Moreover, it implements constant monitoring with indicators such as:

NPS (Net Promoter Score)
CSI (Customer Satisfaction Index)
FRFT (First Repair Fix Time)

Simultaneously, digital platforms offer real-time technical support, speeding up diagnostics and repairs.

Thus, the operation includes:

Strategic inventory management
Clear service guidelines
Transparency in deadlines

Consequently, the customer experience becomes more efficient, predictable, and reliable.

long-term strategy in the Brazilian market

Finally, the after-sales strategy is aligned with the company’s vision of building a solid and sustainable presence in Brazil, especially starting from 2024 and with expansion planned until 2026.

In the face of an increasingly competitive market, the brand bets on credibility, trust, and continuous support as strategic differentiators.

Thus, by integrating logistics, competitive maintenance, extended warranty, and technical training, the company consolidates a model focused on the complete customer experience.

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OMODA & JAECOO expand post-sales in Brazil with competitive maintenance, a 7-year warranty, and high availability of parts for technological SUVs.

Understand how the brand’s after-sales strategy combines logistics, extended warranty, and predictable costs to strengthen consumer confidence in Brazil.

competitive maintenance and cost predictability

efficient logistics with a distribution center in Cajamar

extended warranty reinforces trust and quality

training and quality in after-sales

long-term strategy in the Brazilian market

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OMODA & JAECOO expand post-sales in Brazil with competitive maintenance, a 7-year warranty, and high availability of parts for technological SUVs.

Understand how the brand’s after-sales strategy combines logistics, extended warranty, and predictable costs to strengthen consumer confidence in Brazil.

competitive maintenance and cost predictability

efficient logistics with a distribution center in Cajamar

extended warranty reinforces trust and quality

training and quality in after-sales

long-term strategy in the Brazilian market

A giant printer called the “Ferrari” of concrete has landed in Latin America and can already build a 120-square-meter house in just 48 hours, making the traditional construction site look like something from the last century.

Brazil will harvest a record crop of up to 357 million tons of grains, but it does not have the capacity to store a large part of it. The storage deficit has reached the highest level in history and is equivalent to almost the entire production of Argentina.

Four times faster than the Concorde, capable of taking passengers from New York to London in less than an hour at Mach 5.5, and with an engine that switches from turbojet to ramjet mid-flight at Mach 3.5, the Hermeus Quarterhorse went from paper to its first flight in just 19 months.

Under nearly 2 kilometers of ice in Antarctica, scientists have discovered an ancient landscape sculpted by rivers up to 60 million years ago, the size of Wales, preserved as a time capsule that could help predict the advance of ice towards the ocean.

She started by collecting oyster shells from restaurants and today she has already accumulated more than 10 tons to restore reefs, recover coastal habitats, and demonstrate how a common waste can become a tool for ocean conservation.

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