1. Home
  2. / Job Openings
  3. / How About Earning Over R$ 3,000 to Work From Home in Customer Service? Atento Calls for Home Office Specialist in Customer Support; Find Out How and Who Can Apply
Reading time 4 min of reading Comments 14 comments

How About Earning Over R$ 3,000 to Work From Home in Customer Service? Atento Calls for Home Office Specialist in Customer Support; Find Out How and Who Can Apply

Written by Alisson Ficher
Published on 09/02/2025 at 20:30
Atento abre vaga de Especialista em Suporte Atendimento III oferece salários de até R$3.319,00 e trabalho remoto. Veja como se inscrever!
Atento abre vaga de Especialista em Suporte Atendimento III oferece salários de até R$3.319,00 e trabalho remoto. Veja como se inscrever!
  • Reaction
  • Reaction
  • Reaction
  • Reaction
  • Reaction
46 people reacted to this.
React to this article

Have You Ever Imagined Working From Home With a Salary of R$ 3,319.00? Atento Opens Position for Support Specialist, Offering Flexibility, Great Benefits, and the Chance to Grow in the Market.

The dream career may be within your reach, and it includes a competitive salary, the possibility of working from home, and a range of benefits.

With the job market becoming increasingly competitive, the customer service sector is gaining prominence among the most sought-after opportunities, and the position of Support Specialist III stands out as an excellent chance for those looking to work remotely, with autonomy and financial recognition.

However, this is not a common customer service position, and its requirements and responsibilities indicate that the role is intended for professionals prepared to face technical and analytical challenges.

According to Atento itself, the company responsible for the offer, the role involves a series of essential functions for the smooth operation of its activities.

The hiring is immediate, and the regime is effective, with one additional detail: the salary, although already attractive in the first three months, undergoes a considerable adjustment after that period.

Thus, the professional starts with R$ 2,821.15 monthly, but after the 90-day trial period, this amount rises to R$ 3,319.00. The work schedule, fulfilled in business hours from Monday to Friday, requires 200 hours per month, and the position is aimed at professionals in the support area with an analytical profile.

Functions of the Support Specialist

To meet complex demands and ensure a standard of excellence, the Support Specialist III must possess skills in areas such as Management Information System (MIS), which is the management information system.

This professional needs to handle data and information that support the operation of the sector, a function that requires not only technical skills but also precision and attention to detail.

Among the main responsibilities is working with databases, daily updates, and improving the control panels of the MIS area, ensuring that the company maintains strict control over its operations.

According to Atento, the specialist must have experience in SQL Server, Oracle, ETLs, Visual Studio, Power BI, and Excel (with VBA and Macro), in addition to a solid background in data modeling, reports, indicators, and process automation.

Knowledge of Kanban and previous experience in operations are desirable criteria, given that the position also requires the professional to be prepared to identify deviations in indicators and improve the efficiency of deliveries.

Another responsibility includes negotiating the scope of reports and tools, where it is necessary to understand the dynamics of the involved sectors, ensuring that each area receives the necessary data and insights.

Qualifications for the Position

The selection for the position requires candidates to have a degree in exact sciences or in administration, especially if they are looking for a career that combines data analysis with specialized support.

Furthermore, analytical skills are essential as the professional will deal daily with reports, graphs, and performance panels that must be updated accurately.

According to industry sources, Atento values candidates with organizational skills, attention to detail, and the ability to work well in a team, ensuring efficient communication among collaborators and sectors.

Another requirement is experience with process automation. Thus, the specialist must be able to optimize MIS activities, making better use of time and productivity of collaborators.

The ability to solve problems quickly is crucial, as the role requires decision-making and adaptability, both to handle unexpected demands and to ensure that all processes are delivered according to requirements and within the stipulated timeframe.

Benefits and Flexibility in the Work Regime

The remote position represents an attractive differential for professionals seeking flexibility, especially in São Paulo, a city with a high cost of living and intense traffic.

The possibility of working from home broadens the pool of candidates, allowing professionals from other cities and states to apply for the position, as long as they meet the technical and experience criteria.

In a scenario where remote work has become increasingly valued, this position allows employees to save time and resources on commuting, optimizing the balance between personal and professional life.

The work schedule is from Monday to Friday, with weekends off, reinforcing flexibility and quality of life for employees.

Atento expects the professional to fulfill the stipulated hours efficiently, meeting the demands of a well-distributed and regular workload.

Selection Process at Atento and Application Deadline

The selection process is open until November 26, 2024, offering an important window for interested parties to prepare and submit their applications with all requirements.

To apply for the Support Specialist III position, candidates must fill out a form on Atento’s official website, where they can also find additional details about the position and instructions for participating in the selection process.

This stage requires the submission of documents, such as an updated resume and proof of experience and qualifications.

Sign up
Notify of
guest
14 Comments
most recent
older Most voted
Built-in feedback
View all comments
Andy
Andy
12/02/2025 07:26

Como pode colocar o artigo mas não por o site para inscrição . Põe o site por favor.

Celia oliva d'andrade
Celia oliva d'andrade
11/02/2025 14:24

A reportagem de hoje diz que o prazo pra inscriçao terminou em 26/11/24 rsrs

Marcio Luiz Giatte
Marcio Luiz Giatte
11/02/2025 05:38

Para tal função, o dalatio é extremamente baixo. Totalmente fora do mercado

Alisson Ficher

A journalist who graduated in 2017 and has been active in the field since 2015, with six years of experience in print magazines, stints at free-to-air TV channels, and over 12,000 online publications. A specialist in politics, employment, economics, courses, and other topics, he is also the editor of the CPG portal. Professional registration: 0087134/SP. If you have any questions, wish to report an error, or suggest a story idea related to the topics covered on the website, please contact via email: alisson.hficher@outlook.com. We do not accept résumés!

Share in apps
14
0
I'd love to hear your opinion, please comment.x