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This new opportunity from Sicoob offers extremely attractive benefits for employees. The position focuses on serving members.
Sicoob Nova Central is hiring new professionals for the Customer Service Agent position in São Sebastião, Brasília. This selection process is a ideal opportunity for those seeking professional growth in the financial sector, in a institution recognized for valuing its employees and offer a dynamic and welcoming work environment, according to the Hora do Emprego website.
Responsibilities of the Sicoob Customer Service Agent
The Customer Service Agent plays a strategic role, being the main one between the cooperatives and the institution. The activities include support, guidance and marketing of financial products, with a focus on ensuring a positive customer experience.
The main responsibilities include:
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- Support for members via telephone, in person, by email and chat;
- Opening accounts and updating records;
- Marketing of financial products and services;
- Management support in prospecting new members and negotiating products;
- Carrying out follow-up to ensure satisfaction and resolution of complaints;
- Participation in training and meetings to improve skills and knowledge.
These roles require proactivity, communication skills and the ability to solve problems quickly and efficiently.
Requirements for an opportunity at Sicoob
Sicoob is looking for candidates with complete higher education in areas such as Administration, Accounting, Economics or Financial Management. In addition, having the CPA 10 or CPA 20 certifications is essential.
Previous sales experience, customer service and knowledge of banking products are considered important differentiators. These aspects increase the candidate's chances of standing out in the selection process.
Benefits offered
In addition to a competitive salary, Sicoob Nova Central offers an attractive benefits package, which includes:
- Medical and odontologic assistence;
- Childcare assistance;
- Internal benefits;
- Profit sharing;
- Life insurance;
- Food vouchers and meal vouchers;
- Transportation vouchers.
The benefits reinforce the institution's commitment to caring for the well-being of its employees, providing security and stability for professional development.
How to stand out in the Sicoob selection process
Candidates interested in the selection process must prepare an updated resume and highlight your customer service experiences, sales and knowledge of the financial market. Demonstrating skills such as empathy, good communication and willingness to learn are crucial points to get the job.
Sicoob Nova Central is known for investing in the development of its employees, offering continuous training and growth opportunities. Therefore, this is a excellent chance to join a solid institution, with a focus on innovation and excellence in service.
CLICK HERE AND APPLY NOW FOR THE SICOOB SELECTION PROCESS
Don't waste time! If you are looking for a promising career in the financial sector, take advantage of this opportunity to join Sicoob and be part of a team committed to the satisfaction of its members.
Good morning, what are the requirements for selection?
Good morning, I'm interested.