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Opportunity in National Financial Institution Offers Structured Career, Comprehensive Benefits Package, and Direct Customer Service in Santa Catarina.
Bradesco is hiring for the position of Business and Services Manager I in São José, in the Greater Florianópolis area, with competitive salary, profit sharing, healthcare plan, pension plan, meal voucher, and food allowance.
The opportunity is aimed at professionals with a higher education degree and certification in the financial market, interested in working at the bank’s agency network in Santa Catarina, in a structure that combines customer service, administrative routine, and a focus on business.
Expansion of Bradesco in the Agency Network in Santa Catarina
Founded in 1943, Bradesco is one of the largest private financial groups in the country.
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Its operations extend across the national territory through a large network of branches, digital channels, and conglomerate companies.
The bank offers products such as accounts, cards, credit, investments, insurance, and solutions for individuals, businesses, and the public sector.
In the position of Business and Services Manager I, the professional becomes part of the front line of the network, working in the São José (SC) branch and being responsible for a significant part of the customer experience with the institution.
The position requires daily contact with the public, support for the sales team, and active participation in the operational routine of the unit.
In addition to the commercial dimension, the role is integrated into a corporate culture that emphasizes diversity, inclusion, and well-being.
Internal programs such as Viva Bem Bradesco and Unibrad, the group’s corporate university, reinforce the provision of health and professional development actions.
Manager Routine at the Branch
On a daily basis, the Business and Services Manager I has the central responsibility of providing quality service to customers and potential customers.
The goal is to identify needs, recommend suitable products, and strengthen the relationship with the bank.
The role involves explaining financial solutions, supporting the hiring of services, and following up post-service to encourage loyalty.
Another important aspect is direct support to Account and Relationship Managers.
The professional assists in organizing the portfolio, contributes to meeting business targets, and supports the execution of proposals, renegotiations, and financial guidance.
Also included in the scope is participation in the administrative management of the unit, with tasks related to monitoring results, checking internal routines, controlling documents, and supporting operational and cash procedures.
The manager collaborates with the Administrative Management to ensure compliance with internal regulations and financial system regulations.
Finally, the position includes oversight of services provided at the agency.
These include account openings, data updates, self-service operations, and forwarding requests to internal departments.
The goal is to ensure that deadlines, internal policies, and regulatory requirements are respected.
Profile Sought for the Position
To apply for the position in São José (SC), the bank requires completed or ongoing higher education.
The CPA-10 certification, granted by Anbima, is a basic requirement for working with investment products in retail banking.
Bradesco looks for candidates with previous experience in financial institutions or in commercial areas involving prospecting, consultative service, and business development.
Experience building relationships with clients, particularly in a branch environment or retail operations, is considered a relevant differential.
Among the most valued differentiators are higher-level certifications, such as CPA-20, familiarity with administrative routines, and proficiency in digital channels and technological tools in service.
The combination of analytical ability, results orientation, and good communication typically weighs positively during the selection process.
Benefits Offered by Bradesco
The benefits package at Bradesco is one of the attractive aspects of the position.
Employees can count on Profit Sharing (PLR) or bonuses, medical and dental benefits, life insurance, food allowance, meal voucher, and 13th food basket.
The pension plan, with financial participation from the organization, enhances long-term compensation.
The Viva Bem Bradesco program encompasses health and quality of life initiatives, while Unibrad offers learning pathways, online and in-person courses, a digital library, and partnerships with educational institutions.
In some positions, the bank also highlights benefits such as childcare assistance or babysitter services, extended leave, and advantages in the conglomerate’s products and services.
Inclusive Environment and Professional Development
Bradesco claims to adopt diversity and inclusion policies, focusing on respecting differences, combating discrimination, and expanding opportunities.
Internal communications and talent programs reinforce the search for diverse teams.
Reports from employees and former employees indicate that there are development pathways, frequent training, and possibilities for internal movement.
Public evaluations mention stability, benefits, and access to courses as positive points for those working in the network.
With Unibrad and training programs, the bank offers technical, behavioral, and leadership content, favoring career advancement in the branch and other areas of the group.
Selection Process Steps at Bradesco
For the position of Business and Services Manager I, the process begins with online enrollment, done on the official careers platform.
Next, a profile analysis occurs, considering technical requirements, experience, and cultural fit.
Recent selection processes include online tests and recorded video interviews that evaluate knowledge, reasoning, and communication.
This is followed by interviews with recruiters and managers.
The final phase involves document submission, standard checks, and a medical examination.
How to Apply for the Position in São José (SC)
Those interested should access the official Bradesco careers site, search for the position Business and Services Manager I, and select the opportunity in São José.
After reviewing the requirements and benefits, simply fill out the registration, attach the resume, and complete the online application.
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