Open Selection Process with a Vacancy at TIM for Remote Work: Telecommunications Company Calls for Candidates with Completed High School to Fill Home Office Position with Great Salaries and Benefits.
TIM, one of the largest telecommunications operators in the country, announced on April 17 the registrations for a new home office position as Relationship Consultant, aimed at professionals with completed high school. This vacancy at TIM for remote work is effective, targeted at Santo André (SP), but with the possibility of working from anywhere.
Everything You Need to Know About the Vacancy at TIM for Working from Home
Those interested in the vacancy at TIM for remote work must have completed high school, experience in customer service, ability to use computer resources, and basic mathematical knowledge. The position also requires familiarity with computer tools and basic mathematical skills.
The main responsibility of the position is to ensure the best customer service experience, both internal and external. The hired professional will be the link between the company and consumers, ensuring clear, quick, and efficient communication.
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Among the main activities of a Relationship Consultant are customer service, always seeking to provide the best experience, analyzing complaints to identify and correct the root cause of problems, objective communication with various internal areas and the external public, monitoring operational indicators, and meeting goals, as well as using systems and tools for data recording and consultation.
It is important to mention the significance of the position, as the consultant serves as a brand ambassador, directly influencing the company’s reputation and image. Through a consistent and quality relationship, this role helps to retain customers and generate new business opportunities, being an essential link for the success and expansion of the organization.
Learn How the Selection Process for the Home Office Vacancy Will Work
Those interested in the vacancy at TIM must apply directly through the Gupy platform, at the official job link. Registrations are open until June 16, 2025. The selection process for remote work consists of several stages aimed at evaluating both technical knowledge and alignment with TIM’s values.
The stages include registration on the site, verbal reasoning test, computer skills assessment, interview with the talent team, interview with the area manager, availability of schedule term, proposal, pre-employment medical exam, and hiring.
To promote the physical, emotional, and professional well-being of all employees, TIM offers a complete and competitive benefits package. Among the benefits are:
- Medical and dental assistance (expandable to dependents);
- Private pension;
- Cell phone with unlimited internet and voice plan;
- Transportation voucher;
- Profit sharing;
- Training and development program;
- Benefit for purchasing medications;
- “Happy Day” – a day off in the birthday month;
- Inclusive environment, with diversity and development opportunities;
- Food and/or meal vouchers;
- Online English course (also for a family member or friend);
- Gympass;
- Flexible work schedule;
- Childcare assistance for children up to 2 years old and daycare reimbursement.
About TIM
TIM or Telecom Italia Mobile was founded in 1995, following the division of mobile and fixed-line operations of Telecom Italia. The company opened the international market in ’98 when it arrived in Brazil. Here, the company’s journey begins with the spin-off of Telebrás, Brazilian Telecommunications S.A.
Currently, the telecommunications company is one of the industry leaders and one of the first to activate 5G networks in the country. Among the plans and services offered by the company are fixed and mobile phone services, internet, and support for Internet of Things (IoT) applications, as well as digital security solutions for individuals and legal entities.

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