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Great Opportunity! Casas Bahia Opens Position for Customer Service Advisor in Novo Hamburgo — Join a Team Passionate About People and Dedicated to Transforming the Customer Experience!
Grupo Casas Bahia announced the opening of a high school-level position for Customer Service Advisor at the unit located in Novo Hamburgo, in Rio Grande do Sul. The network, which is part of one of the largest retail groups in Brazil, is seeking professionals who share its values of commitment to the customer, protagonism, simplicity, and passion for people. This is an excellent opportunity for those looking to enter retail or reestablish themselves in the job market, in a consolidated company with over 70 years of history.
The selection process seeks candidates with a completed high school education, availability to work on a 6×1 schedule, and willingness to operate in a dynamic and customer-oriented environment. Casas Bahia emphasizes its commitment to promoting diversity and the personal and professional development of its employees, offering an inclusive environment and real opportunities for growth within the organization.
Responsibilities of the Customer Service Advisor at Casas Bahia
The professional hired for the job vacancy will be responsible for support in two main areas: stock and cash. In the stock sector, the Customer Service Advisor will be responsible for receiving, checking, labeling, and storing merchandise, organizing the space to facilitate product movement and ensuring proper stock replenishment in the store. Additionally, the employee will assist in product delivery in the packaging sector, support the exchange process, issue invoices, and provide post-sale customer assistance.
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In the cash area, tasks include opening and closing the cash register, processing payments, assisting customers during the purchasing process, and offering additional services such as insurance and extended warranties. The professional will participate in meeting the store’s goals, with the right to a commission on service sales.
Requirements and Desired Profile for the Position at Casas Bahia
To participate in the selection process at Casas Bahia, candidates must have completed high school and have an interest in working with customer service, sales, and stock routines. The company values candidates with good communication skills, a willingness to work in a team, and alignment with the group’s values. There is no requirement for prior experience, which broadens opportunities for professionals seeking their first job or new challenges in the commercial area.
Additionally, it is important to have availability to work during business hours and on-site, according to the work schedule set by the unit.
Benefits Offered to the New Employee
Positions at Casas Bahia come with a benefits package that goes beyond the traditional. Among them are meal vouchers, transportation vouchers, medical and dental assistance, life insurance, private pension, health and wellness programs, such as partnerships with gyms (Wellhub and Gympass), and access to Dr. Saúde, a telemedicine and psychological support service.
The employee will also be entitled to a day off on their birthday, pregnancy programs, baby layette, extended maternity and paternity leave, and participation in an exclusive discount club.
The company also offers a structured career plan, with training opportunities through the Corporate University and special discounts on group products, reinforcing its commitment to valuing and developing its professionals.
How to Apply for the Selection Process
Interested candidates should register by August 12 through the company’s official website at the link below. The process includes several stages, including resume analysis, interviews with the human resources team and leadership, and a final phase for the job offer.
About Casas Bahia
With over 70 years of history in the national retail sector, Casas Bahia is synonymous with tradition and innovation in customer service. The group, which is now part of one of the largest retail conglomerates in Brazil, aims to fulfill dreams and facilitate Brazilians’ access to quality products and services. Present throughout the country, the company continues to expand and invests in the development and appreciation of its more than 90,000 employees.
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