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Know The Unique Job Opportunity At Atento, A Giant In The Service Sector, With Fixed Salary, Benefits, And The Chance For Career Growth.
One of the largest customer service companies in the world, Atento, is offering an attractive opportunity for those seeking stability and good benefits in São Paulo.
The company has opened positions for the role of collections negotiator, with in-person work and a schedule from Monday to Friday. Interested candidates have until June 27, 2025 to apply.
The base salary of R$ 1,518.00 is just the beginning.
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The position offers performance commissions, a schedule that guarantees weekend days off, and a benefits package that attracts even the most experienced professionals in the field.
Opportunity In The Collections Sector Can Be A Gateway To Career Plans
The vacancy is for the Atento unit located at Rua José de Oliveira Coutinho, number 73, in the Parque Industrial Tomas Edson neighborhood, near the Barra Funda area in the capital of São Paulo.
The environment is corporate, and the position is for permanent work.
The collections agent position requires communication skills, persistence, and professional ethics.
The main role is to make outbound calls to negotiate debts with individual clients, especially related to telephony and internet services.
Atento seeks candidates who are committed to results, focused on quality service, and can present practical solutions to consumers. Direct contact with clients requires empathy and good listening skills.
What Your Everyday Will Be Like In The Role?
The hired professional will deal with quite dynamic routines. The main activities include:
- Making calls to negotiate debts on behalf of partner companies;
- Presenting advantageous proposals and conditions for settling debts;
- Using computerized systems to record interactions and closed agreements;
- Negotiating ethically, respecting the Consumer Protection Code;
- Staying committed to goals and quality standards in service.
Additionally, it is expected that the professional is always updated with the company’s policies and willing to constantly improve their communication and persuasion skills.
Accessible Requirements, But Focused On Proactive Profile
To apply for the position, applicants must be 18 years or older and have completed high school.
Atento values good verbal fluency, ease in negotiation, and basic computer skills, including typing and the Office suite.
Although previous experience in collections is a plus, it is not mandatory.
Another positive point is that people residing near the company’s unit may have an advantage in the selection process due to greater mobility and adaptability.
Documents such as ID, Voter Registration, and Military Service Certificate (for male candidates) must be up to date.
The company also reinforces its commitment to inclusion, accepting applications from people with disabilities (PwD) and social security rehabilitation candidates.
Work Schedule, Shifts, And Benefits That Make A Difference At The End Of The Month
The workload for the collections agent position is 180 monthly hours, with working hours from Monday to Friday, from 9:48 AM to 6 PM.
This 5×2 schedule, which provides weekend days off, is a significant advantage for those seeking quality of life alongside work.
Among the benefits offered by Atento, the following stand out:
- Transportation and meal vouchers;
- Childcare assistance, assistance for children with disabilities, and school transport;
- Family allowance, funeral assistance, and group life insurance;
- Partnerships with Sesc and educational institutions;
- Structured career plan, with opportunities for internal growth.
Atento invests in the continuous training of its employees, with training and progression opportunities that encourage development within the company.
Structured Selection Process In Six Stages
Candidates will go through a selection process that combines technology with human analysis.
The selection includes:
- Registration on Atento’s official website (Gupy);
- Online skills and profile test (Smart);
- Technical and behavioral evaluation;
- Curriculum screening and profile analysis;
- Interview with the contracting client;
- Final stage with job offer and hiring.
The company values transparency and agility throughout the process, always aiming to align expectations with candidates.
A Giant In The Sector With International Presence
Atento is present in 17 countries and is recognized for offering solutions in customer service, process outsourcing, and technical support.
In Brazil, it serves renowned brands in telecommunications, technology, finance, retail, and health.
With a corporate culture called “One Atento”, the company values unity, innovation, care for people, and simplicity in relationships.
These principles guide its management practices and also reflect in the daily lives of employees.
How To Apply For The Position?
If you are interested in this job opportunity with good benefits and real growth possibilities, the application process is completely online.
Simply access Atento’s official website on the Gupy platform, and register by June 27, 2025. Click here to apply: https://atento.gupy.io/jobs/9039470
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