Change in identity document unifies records by CPF, takes the digital version to gov.br and changes the routine of those who still use the old RG, with different rules for issuance, validation, usage period, security, and access by mobile phone throughout the country.
National Identity Card, known as CIN, already gathers CPF as a unique number, verification QR Code, and digital version in the gov.br app, although issuance still depends on in-person service for document verification and biometric collection.
By mobile phone, the citizen can start the process with scheduling at the state’s identification agency, while home delivery only occurs when this modality is provided for in the local rules of the issuing service.
With the change, the old state RG will be gradually replaced, as the previous model allowed different records in each federation unit and made it difficult to integrate public databases.
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Throughout the country, the CPF becomes the citizen’s unique identification, reducing duplicities and facilitating data verification by public agencies, financial institutions, airports, and private services that require document validation.
New national identity uses CPF as a unique record
Created to standardize Brazilian civil identification, the CIN organizes information that was previously scattered among states, reducing registration discrepancies and providing the citizen with a document valid throughout the national territory.
Depending on local availability, the card can be issued in paper or card format, but the digital version is linked to gov.br only after the physical document is produced by the responsible agency.
On the back of the identity, the QR Code allows verifying the authenticity of the card and consulting validation information, which creates an additional layer of security against fraud and misuse of personal data.
According to Digital Government, this reading can show basic data, such as CPF and date of birth, or allow a complete check when there is an internet connection and access to the necessary functionalities.
In addition to digital integration, the document follows international standards and includes a machine-readable zone, a feature also used in passports and required in travel documents accepted in certain regional agreements.
Even with this structure, the CIN does not replace the passport in destinations outside the specific rules of Mercosur, although it may be accepted in countries of the bloc with which Brazil maintains a travel agreement.

CIN issuance starts online and ends with in-person service
To obtain the new identity, the citizen must visit the official issuance channel of the state or access the page gov.br/identidade, which directs the user to the institute responsible for the service.
In most states, scheduling can be done online, but the person needs to attend the post on the scheduled day to present the required documentation and complete the biometric data collection.
This in-person step remains necessary because identification agencies verify documents, validate personal information, and register biometrics, procedures that are not fully replaced by app access or digital scheduling.
In Rio Grande do Sul, for example, the process can occur online or in person, depending on the chosen post, but even the digital request requires attendance for completion.
For Brazilians born in the country, the basic documentation usually includes a birth or marriage certificate, depending on marital status, in addition to the CPF, without prejudice to other requirements defined by the local agency.
According to the Digital Government, issuance is the responsibility of the civil identification agencies of the states and the Federal District, which can provide guidance on updating certificates and complementary documents.
Delivery of the new identity at home depends on the state
Although the request can start via mobile in many places, home delivery of the CIN is not an automatic national rule and depends on the policy adopted by each federative unit.
In Minas Gerais, the official portal informs that the document is sent to the address indicated during the service within up to 15 business days, with three attempts by the Post Office before forwarding for pickup.
In São Paulo, Poupatempo informs that the card is ready within up to 22 business days and allows the citizen to request delivery by the Post Office during the service process.
Before relying on home delivery, therefore, the user should consult the state’s identification agency to confirm availability, deadline, form of receipt, and any applicable service conditions.
Digital CIN appears on gov.br after physical issuance
The digital version of the identity does not appear in the application before the completion of the physical issuance, because the system depends on the production of the document and subsequent validation by the holder themselves.
According to the Digital Government guidelines, you must first request the CIN at an identification institute, receive the physical document, access the gov.br application, read the QR Code, and perform facial recognition.
Once this step is completed, the card can be added to the digital documents area of the application, where it becomes available for presentation in services that accept official electronic documents.

In Mato Grosso, Politec informs that the digital CIN is generated after the completion of the physical document printing and has the same validity as the physical version for various services.
To securely grant access, the gov.br account also needs to be at an appropriate level, as the government classifies profiles into bronze, silver, and gold according to the type of validation.
Among the ways to reach the gold level is the validation of data through the application with the QR Code of the CIN itself, in addition to other authentication methods accepted by the gov.br platform.
Old RG remains valid during the transition
During the adaptation period, the old RG continues to be accepted throughout the country, provided it is in good condition and allows for secure identification of the holder.
The Digital Government informs that the previous identity can be used until 2032, a deadline that avoids an immediate rush to the posts and allows states to organize the gradual replacement of documents.
In the case of the new CIN, the validity changes according to the citizen’s age at the time of issuance, a rule created to keep the photo and biometrics compatible with the holder’s appearance.
For children from zero to under 12 years, the period is five years; for people from 12 to under 60 years, the validity is ten years.
Those who are 60 years or older receive a document with indefinite validity, which reduces the need for new issuances for this age group, except in cases of registration update or loss.
This difference in terms also helps banks, airports, notaries, public agencies, and companies to check more recent documents in services that depend on visual validation and data verification.
Extra data can be included in the digital card
In addition to essential identification information, the CIN can gather complementary data in the digital version, provided the citizen presents supporting documents at the time of the request made to the issuing body.
Among the possibilities are CNH, voter registration card, work card, military certificate, professional identity, and other records provided for in the regulations, which consolidate different information into a single document.
Blood type, RH factor, willingness to donate organs, and useful health information in emergency situations can also be included when these data are correctly verified by the citizen.
For this reason, Digital Government advises each person to consult the civil identification body in advance about the necessary documents to include extra information in the new card.
The first paper issuance is free, according to Law No. 7,116/1983 cited by Digital Government, but some states offer a polycarbonate card model for a fee.
In this format, the digital version remains linked to the physical document issued and accessible via the gov.br app, regardless of the local choice between paper, card, or other available formats.
Digital document facilitates identification in services and travel
In situations where the citizen would need to present the physical card, the digital CIN can facilitate identification, including in domestic travel, as long as it is displayed in the official app and accepted during verification.
ANAC informs that electronic documents used in domestic flights must contain a photo capable of allowing passenger identification, a requirement that guides acceptance in airport procedures.
In banks and private services, the new identity tends to simplify registrations because it uses the CPF as a national record and allows verification via QR Code, but institutions may maintain their own rules.
This caution is especially valid for financial operations, opening accounts, and updating registrations, situations in which companies usually adopt additional security steps before completing the service.
The exchange before 2032 is not mandatory for everyone, but it may be useful for those who need to update data, consolidate documents on gov.br, or use the digital identity more frequently.
As issuance depends on the service capacity of each state, the citizen should observe deadlines, available slots, required documents, and delivery method informed by the local body.

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