Discover How the City Hall and Sebrae Are Empowering Entrepreneurs with Free Courses. Register Now!
Entrepreneurs, get ready for a unique opportunity for professional improvement! The City Hall, in partnership with Sebrae, is offering two new free courses for those who wish to boost their businesses and provide an exceptional experience for their customers.
On March 26, from 7 PM to 10 PM, the workshop “Make Customer Service a Great Experience” will be held at the Sebrae office located at the City Hall. In this course, participants will learn techniques and strategies to provide excellent service, ensuring customer satisfaction and loyalty.
Sebrae: The Strength of Brazilian Entrepreneurs
The Brazilian Service of Support for Micro and Small Enterprises (Sebrae) is a private entity that promotes competitiveness and sustainable development of micro and small businesses—those with an annual gross revenue of up to R$ 4.8 million.
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A family from Martins, in the interior of RN, planted seeds in their backyard that no one remembered where they came from and harvested a green and yellow fruit resembling the Brazilian flag; the nickname “World Cup pumpkin” caught on before they discovered what had actually grown there.
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Most people use a tape measure their whole lives without ever understanding why some numbers are painted red; the explanation lies in a 16-inch spacing that is invaluable for those who work with walls and wood.
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Without ATMs, with social networks blocked and travel controlled by the government, Eritrea challenges the modern world and reveals why it is called the “North Korea of Africa.”
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Single wives in the “Little Italy” of Africa live decades without their husbands and support entire families after frustrated promises of migration to Europe.
Focused on strengthening entrepreneurship and accelerating the formalization of the economy through partnerships with public and private sectors, training programs, access to credit and innovation, encouragement of associations, and promotion of entrepreneurial education in formal education, fairs, and business rounds. The solutions developed by Sebrae cater to the entrepreneur looking to open their first business, to the small businesses that are already established and seeking a new market position, and to individuals looking to build their life project by developing their entrepreneurial skills from childhood.
Free Courses for Innovation and Excellence in Customer Service
On April 16, from 6 PM to 10 PM, the workshop “Make Innovation Happen in Your Company” will take place. In this course, entrepreneurs will have the opportunity to learn how to implement innovative practices in their businesses, becoming more competitive in the market.
These are unmissable opportunities for anyone looking to stand out in the market and provide quality service to their customers. Don’t waste time and register in person at the Sebrae Itu units before the aforementioned dates.
How to Register
To secure your spot in the free courses offered by the City Hall of Itu and Sebrae, simply visit any Sebrae Itu unit in person within the established timeframe. Registration will be open from 8 AM to 4 PM. Hurry and secure your place!

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