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Raízen, One of the Largest Companies in Brazil, Has a Job Opening for Junior Customer Relationship Analyst in Home Office. Apply Now!
Opportunities like this are rare, and Raízen, one of the giants in the energy sector in the country, is opening positions for those seeking innovation, sustainability, and a dynamic work environment.
But don’t think it will be just another remote job; this opportunity goes beyond and offers much more than just a job.
Want to know what Raízen has to offer and how you can be part of this team that is revolutionizing the energy sector?
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A Unique Opportunity Focused on the Customer and the Future
Raízen, which ranks among the largest private companies in Brazil, has an open position for Junior Customer Relationship Analyst, who will work remotely, meaning you can work directly from home.
The main focus of this position is customer service through voice and text channels.
If you have strong oral and written communication skills, good interpersonal relationships, and enjoy solving problems quickly and effectively, this could be your chance to join Raízen’s team.
With a work environment focused on innovation and sustainability, the company seeks professionals who want to grow and evolve along with the future energy sector.
What Raízen Seeks in You?
To fill this position, Raízen is looking for people who are currently pursuing a higher education degree and have intermediate knowledge of Excel.
The company values candidates who have strong communication skills and know how to maintain clear and effective interaction with clients.
Additionally, traits such as empathy, active listening, and the ability to resolve conflicts are also essential.
What Will Your Work Routine Be Like?
On a daily basis, the professional will be responsible for providing customer support, accurately interpreting their needs and offering appropriate solutions.
Remote work requires flexibility and a high degree of commitment, especially to meet the performance indicators (KPIs) set by the company. The working hours will be from 8 AM to 4:20 PM, on a 5×1 schedule.
Among the responsibilities are:
- Agile and quality customer service via voice and text.
- Clear communication adapted to the client’s profile.
- Active listening to identify and solve needs.
- Conflict mediation and interaction with other internal areas to ensure the best solutions.
This position also requires you to have availability to communicate and interact with different sectors of the company in order to mediate conflicts and achieve the best results.
Raízen seeks people who are capable of integrating innovation and sustainability into their daily actions, contributing to the ongoing evolution of the company.
Transparent and Objective Selection Process
The selection process for this position is clear and objective.
It consists of three main stages, which involve completing a form, an initial interview with HR, and a technical interview with company leadership.
Throughout the process, Raízen commits to maintaining clear communication with candidates, so everyone knows what stage of the process they are in.
Meet Raízen: Innovation, Sustainability, and Future
Working at Raízen is much more than filling a position.
The company offers an environment of continuous professional growth, with a commitment to sustainability and respect for society.
With over 46,000 employees, Raízen is a pioneer in the industrial-scale production of Second-Generation Ethanol (E2G), establishing itself as one of the leaders in the Brazilian energy market.
According to GPTW 2024, the company is among the 11 best places to work in Brazil, standing out for its innovation, respect, and inclusion.
Additionally, Raízen operates in various sectors beyond energy, with the presence of convenience stores, Shell Select, and Shell Café, offering the public products such as biofuels, bioelectricity, sugar, and convenience services.
A Promising and Sustainable Future
The great differentiator of Raízen is its commitment to the future.
The company prioritizes sustainability, with operations that encompass biofuels, biogas, solar energy, and other innovative energy solutions.
Raízen already has 35 bioparks and more than 15,000 business partners throughout Brazil, all focused on transforming the energy sector.
How to Apply?
Now that you know all the details, if you’re interested in this opportunity, just access Raízen’s official careers website and fill out the form.
The process is simple and straightforward, and the company promises to keep you informed throughout all stages.
Do you want to be part of the future of energy and contribute to the transformation of the energy sector? Then, don’t waste any time and apply now for this position at Raízen!
Are you ready to be part of one of the most innovative and sustainable companies in Brazil, helping to transform the energy sector? Comment below what you think about working in a future-focused company!
Gostaria tenho estudo de Excel
Pra mim seria ótimo trabalhar em casa porque tebho filhos .estou precisando.so queria uma oportunidade
Estou em busca de uma oportunidade no mercado de trabalho