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The Contact Center Company Announces One Hundred Remote Positions for Residents of Palmeira dos Índios, with CLT Hiring, Internal Growth Possibility, and Entirely Digital Online Selection.
AeC is offering 100 positions for telemarketing agents in home office model, exclusive to residents of Palmeira dos Índios (AL), with CLT hiring and online selection through the company’s official platform.
The positions are described as effective and multichannel, with part-time schedules and different shifts, and are actively recruiting at this time.
Remote Positions with Local Focus
Although the work is done from home, participation is restricted to candidates who prove residency in the municipality.
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The company advises that the service will occur via phone, email, chat, WhatsApp, voice, and other digital channels, following internal protocols and operational goals.
Among the activities are answering questions, logging requests, and guiding customers through the steps to resolve their demands.
Clear Requirements and Access to First Job
The selection accepts candidates with no experience and includes first job opportunities, provided the candidate has completed high school and is of legal age.
Proof of address in Palmeira dos Índios is also mandatory.
The schedule indicated in the announcement anticipates 6×1 or 5×2, with morning, afternoon, and evening shifts, and a part-time schedule.
100% Online Selection Process
The application flow is centralized on the corporate portal, where the professional creates an account, answers the initial questionnaire, and tracks responses through their own panel.
Since the operation is remote, there is a verification of the minimum requirements for working from home, such as connection stability and an appropriate environment for customer contacts.
AeC emphasizes that there is no charge for participation throughout the steps.
Career Plan and Internal Pathways
According to the company, there is a program for internal opportunities that allows promotions starting from the third month.
Institutional data reported by AeC indicate that more than 5,000 employees were promoted in 2024, reinforcing the continuous development policy of the team.
The model includes feedback routines and monitoring through quality indicators, average service time, and customer satisfaction.
Goal-Oriented Operation and Information Security
In daily tasks, the agent works with internal systems to classify requests, log occurrences, and consult knowledge bases.
Interactions follow standardized scripts and flows, focusing on accuracy of records and politeness.
In parallel, the operation adopts information security guidelines and confidentiality policies.
Ergonomic standards and designated breaks for the category are also observed, compatible with the CLT regime.
Why the Position is Restricted to the Municipality
The requirement for residency in Palmeira dos Índios stems from the regional design of the operation.
In 2025, the Government of Alagoas announced, in partnership with AeC, the expansion of positions in the Agreste region, with a rollout schedule in the municipality, explaining the local-focused selection processes even in remote formats.
These initiatives project thousands of jobs in the area and sustain organized hiring by city.
What the Company Expects From the Candidate
The job description emphasizes clear communication, organization, and adherence to procedures as evaluation criteria.
Having previous experience in customer service can be a differentiator, but it is not an elimination requirement.
The company reinforces that it values learning processes and discipline to meet targets, with results-oriented performance across multiple channels.
Schedules and Work Environment
The announcement states availability for morning, afternoon, and evening shifts, with part-time and 6×1 or 5×2 formats adjusted to operational demand.
The guidance is to keep email and phone updated in the account to expedite potential invitations for tests and interviews.
Communication with candidates occurs through digital means, after profile analysis and the initial questionnaire.
Validity of the Process and Follow-Up
Applications remain open as long as the AeC panel displays the position as active.
In selections with high demand, the status may change without notice, so it is recommended to complete the application as soon as the decision to participate is made and monitor the progress through the system.
If approved in the initial stages, the candidate receives interview instructions and, at the end of the process, undergoes integration before starting activities according to the defined schedule.
How to Apply and Confirm Requirements
The application is made on the official recruitment portal of AeC.
The interested party must create an account, fill out the online questionnaire, and validate the minimum requirements for home office, such as stable connection and suitable environment, consulting the specific announcement for Palmeira dos Índios to verify if the 100 CLT positions remain active.
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