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International Company Specializing in Custom Socks for Pets Is Hiring Brazilians to Work Remotely with Support, Social Media, and Digital Marketing, Offering Flexibility, International Experience, and the Chance to Be Part of a Globally Expanding Team.
U.S. company offers freelance position for Portuguese speakers with fluency in English, focusing on customer service, social media, and digital marketing.
If you dream of working from home, with flexible hours, a connection to a foreign company, and a focus on digital communication, this could be the ideal opportunity.
Luna Socks, an e-commerce company based in the United States, has an open position for a customer support freelancer in Brazil.
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The job is 100% remote and requires approximately 2 hours of work per day, offering flexibility and the possibility of international development.
The company is looking for proactive individuals with excellent written communication skills, who are fluent in Portuguese and English, and who are familiar with social media and customer service.
Get to Know the Company Behind the Position
Luna Socks is an e-commerce brand specializing in custom products for pet lovers.
The company’s flagship product is custom socks featuring images of pets sent by the customers themselves.
Based in the United States, Luna Socks has gained prominence among pet owners for its creative proposal and the strong emotional appeal of its products.
Currently, the company is expanding its operations to the Portuguese-speaking market, including Brazil and Portugal.
Thus, the need for native Portuguese professionals has arisen to strengthen communication with these audiences.
Remote Job Responsibilities
The offered position is for a freelancer customer support role, with varied activities in customer service, digital communication, and influencer marketing.
Among the main tasks are:
Responding to customer inquiries and requests in Portuguese, in a timely and friendly manner.
Contacting digital influencers to propose partnerships and promotional actions.
Reviewing content on Luna Socks’ website, focusing on adapting the language for the Portuguese-speaking audience.
Collaborating with the company’s international team to ensure consistent communication.
Ideal Candidate Profile
According to Luna Socks, the ideal candidate should meet some essential requirements:
Be fluent in Portuguese and English (intermediate or advanced level).
Have experience with social media, especially Instagram.
Be available to work around 2 hours a day as a freelancer.
Demonstrate customer service skills, even if in previous informal experiences.
Familiarity with e-commerce platforms, like Shopify, will be considered an important differentiator.
Additionally, the company values characteristics such as proactivity, organization, and autonomy — essential qualities in a remote work environment.
Highlights That Make a Difference in the Selection
Some points can increase the chances of success in the selection process:
Excellent writing and the ability to adapt communication according to the audience served.
Knowledge about influencer marketing and the content creator scene in Brazil.
Previous experience with customer success, customer support, or online community management.
Willingness to learn tools and digital platforms used by the company.
Candidates who demonstrate familiarity with the pet universe and have an affinity for animal causes also stand out.
Why It Is Worth Working in This Position
Working remotely with an international company offers numerous benefits, especially for those seeking a balance between personal and professional life.
Among the main advantages are:
Flexible hours: ideal for those who study, take care of the house, or develop side projects.
100% remote work: all you need is a computer with internet to perform the tasks.
International experience: dealing with a multicultural team enriches professional experience.
Enhancement of digital skills: marketing, customer service, and social media are increasingly valued skills in the market.
Low working hours: the requirement of only 2 hours a day allows freelancers to maintain other sources of income or commitments.
Practical Tips to Stand Out in the Selection Process
The company provided some recommendations for those wishing to secure the position:
Submit a personalized application: highlight your relevant experiences and show how you can contribute to Luna Socks’ expansion in Brazil.
Demonstrate proficiency in English and Portuguese: clarity in written communication is one of the pillars of the position.
Show that you know the digital world: mention experiences with social media, engagement campaigns, or partnerships with influencers.
Prove your autonomy: professionals who manage their own time well and deliver results with little supervision have higher chances of success.
How to Apply for the Luna Socks Position
Those interested should access the company’s official recruitment platform to fill out the application form.
Click here to apply for the customer support freelancer position at Luna Socks.
It is important to fill out all fields carefully and provide updated data, as well as attach a recent resume and a cover letter if requested.
Freelance Market on the Rise in 2025
According to a survey by the Workana platform, the number of freelance professionals has grown by more than 35% in the last two years in Latin America.
The trend is that international companies will continue to hire Brazilian talents, especially in areas such as marketing, customer service, and web development.
With the increase in business digitalization and the appreciation of remote work, positions like that of Luna Socks are expected to become even more common in the coming years.
If you are looking for a flexible, international work experience connected to the digital world, this could be the perfect chance to give a new direction to your career.
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