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Great Job Opportunity at Atento for Customer Relationship Specialist in Rio de Janeiro: Salary up to R$1,412.00, Full Benefits and Career Plan
There are new job openings for those seeking stability and professional growth! Atento is hiring a Customer Relationship Specialist I for on-site work at the Del Castilho unit in Rio de Janeiro. The opportunity is for immediate start, with an initial salary of R$1,242.00, increasing to R$1,412.00 after 90 days, plus various benefits such as meal voucher, health plan, child care assistance, educational discounts, and a structured career plan.
The position requires a complete high school education and offers a 6×1 schedule, with a monthly workload of 180 hours. The focus is on customer service with empathy and efficiency, especially for those looking to enter or specialize in the health insurance area. The selection process has already begun and will run until May 20, 2025.
Atento Selection Process
The Atento selection process is divided into carefully structured stages to ensure that candidates align with the company’s culture and are ready to perform excellently. The first phase consists of a complete resume registration on the official platform, followed by a unified assessment and the Smart Recruiter stage, where the system conducts a detailed analysis of the profiles of applicants. These phases are essential to verify behavioral skills, computer proficiency, and candidates’ communication abilities.
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After these initial analyses, successful candidates proceed to screening and then participate in interviews with HR and the direct area manager. At this stage, evaluators will consider previous experiences, professional posture, conflict resolution skills, and empathy and support abilities — especially important in roles focused on health care service. The final stage is hiring, where the candidate receives guidance for immediate start. The company values diversity and also has a job opening advertisement aimed at people with disabilities and professionals seeking their first experience.
Customer Relationship Specialist I – Rio de Janeiro
This job vacancy is ideal for those with a communicative, empathetic profile and an interest in the health field. The Customer Relationship Specialist I position requires inbound service focusing on humanized support, handling requests regarding hospital appointments, authorizations, and health insurance reimbursements. The professional will be responsible for providing support sensitively, respecting the emotional condition of the beneficiaries and always seeking the most agile and efficient solution.
The service will be conducted in person at the Atento Del Castilho Unit, located at Av. Dom Helder Câmara, 3203, Maria da Graça – near Shopping Nova América. The available shifts are from 2:20 PM to 8:40 PM or from 3:20 PM to 9:40 PM, on a 6×1 schedule, with alternating days off between Saturdays and Sundays. The workload is 180 hours per month. The operation runs even on holidays and important dates, as the service cannot be interrupted.
About Atento
Atento is one of the world leaders in customer relationship services and business process outsourcing (CRM/BPO). Present in 17 countries and with over 100,000 employees, the company operates strongly in the telecommunications, technology, finance, health, and other sectors. In Brazil, Atento is a reference in offering opportunities both for experienced professionals and for those seeking their first job, with internal development programs and talent appreciation.
The organizational culture of Atento, called One Atento, is based on six main values: strategic partnership, care for people, teamwork, simplicity, open mind, and results-oriented focus. The company is committed to inclusion and diversity, having several positions aimed at people with disabilities and rehabilitated beneficiaries of Social Security. With a focus on technological innovation and humanized service, Atento has been revolutionizing the way brands connect with consumers, creating unique experiences.
Job Requirements
To apply, you must be at least 18 years old and have completed high school. It is important to have good verbal communication skills, basic knowledge of computers, and typing. Experience in customer service or in the health sector, as well as courses in the area, will be considered advantageous. Candidates residing near the Del Castilho unit will also have an advantage in the process.
Job Benefits
Benefits offered include transportation allowance, meal or food voucher, medical and dental assistance, child care assistance, assistance for children with disabilities, life insurance, funeral assistance, discounts on products and gyms, in addition to an educational partnership program with discounts on free courses, undergraduate, postgraduate, languages, and even early childhood education. The company also has a structured career plan, offering growth within the organization.
How to Apply at Atento
To participate in the selection process, interested parties should access Atento’s recruitment page by May 20, 2025, filling in all details correctly and attaching an updated resume. It is important not to omit previous experiences, even informal ones, and to accurately inform the level of education and additional courses. The system allows applications for other opportunities, but it is ideal to complete one application at a time.
After submission, keep an eye on your email and phone, as the recruitment team may contact you to schedule interviews or apply additional tests. Participating in a job opening advertisement from Atento is the gateway to a career in a solid multinational company, with a strong presence in Brazil and worldwide. Take the chance to work with humanized service in a company that values your development.
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Source: Gupy
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