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Job Openings for Receptionist Support Specialist in Healthcare – Salary of R$1,412.00 and Attractive Benefits
Atento, a global leader in customer service, has job openings for the position of Receptionist Support Specialist in healthcare, at the Santo André – SP location. This opportunity is for in-person and permanent work, with a salary of R$1,412.00, benefits such as medical assistance, meal vouchers, and childcare assistance, as well as the possibility of professional growth within the company.
Atento Selection Process
The job vacancy announcement for Receptionist Support Specialist includes a structured selection process to ensure the best professionals are chosen for the healthcare field. The first step is registration in Atento’s system, where candidates must fill in all personal information and attach necessary documents. After this stage, applicants take the Smart Test, which evaluates cognitive and behavioral skills.
Approved candidates advance to the Unified Assessment, followed by resume screening, where profiles that best fit the job requirements are analyzed. This is followed by an interview with HR and the requester, where managers assess the candidate’s experience, communication skills, and motivation. Those approved in this phase move on to the hiring stage, where they are informed about job details and begin integration with Atento’s team.
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Receptionist Support Specialist – Santo André – SP
The role of Receptionist Support Specialist is focused on supporting beneficiaries of health plans, ensuring quick, efficient, and humanized service. The professional will be responsible for addressing inquiries regarding coverage, accredited networks, reimbursements, procedure authorizations, and support for using the health plan application.
The ideal professional for this position must have skills to deal with the public, the ability to solve problems quickly, and a high level of empathy. Additionally, a proactive and organized approach will be necessary to ensure that each customer interaction is resolved satisfactorily. The work schedule is 180 hours per month, with shifts of 6×1 or 5×2, depending on the employee’s performance. Working hours vary between morning, afternoon, and evening, providing some flexibility for professionals.
About Atento
Atento is one of the largest companies in the world in the customer service and business process outsourcing (CRM/BPO) sector, being a reference in Latin America and one of the five largest global suppliers in the sector. Currently, the company is present in 17 countries, operating over 100 service centers and employing more than 110,000 employees.
With a culture based on innovation, inclusion, and employee appreciation, Atento constantly invests in technology to enhance customer experience and make each interaction more efficient. Additionally, the company offers training and professional growth programs, allowing employees to develop their careers within the organization.
Atento is also distinguished by its diversity and inclusion, promoting equal opportunities for professionals from different backgrounds, including people with disabilities (PwD). The company believes that a diverse and respectful work environment contributes to more efficient and satisfactory performance.
Requirements for Atento Vacancy
To apply for the Receptionist Support Specialist position, candidates must meet the following requirements:
- Completed high school
- Minimum age of 18 years
- Good verbal and written communication skills
- Ease in dealing with customer service in the healthcare field
- Basic knowledge of computers and typing
- Reside nearby or have easy access to Atento’s unit in Santo André – SP
Candidates who already have experience in customer service or call center will have an advantage in the selection process.
Benefits of the Vacancy
Atento employees have access to an attractive benefits package, which includes:
- Transport voucher
- Meal and/or food voucher
- Medical and dental assistance
- Childcare assistance / Assistance for children with disabilities
- Discounts on products
- Educational partnerships with course discounts
- Career plan
- Life insurance and funeral assistance
The company offers a structured work environment with growth opportunities, allowing professionals to advance in their careers.
How to Apply Atento
Those interested in participating in the job advertisement of job opening must register on Atento’s official website by April 30, 2025. Registration is done digitally, allowing candidates to fill in their information and track the status of the selection process through the company portal.
After applying, candidates should pay attention to emails and phone contacts, as all communications regarding the next stages of the selection process will be sent through these means. This is an excellent opportunity for those who wish to work at a globally recognized company that invests in the qualification and growth of its employees.
If you want to be part of a dynamic and innovative team and contribute to the experience of clients in the healthcare sector, this could be the ideal opportunity for you!
CLICK HERE TO SECURE YOUR SPOT
Source: Gupy
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