Financial Impact of Cargo Damage and the Relevance of Technology
The logistics sector in Brazil faces a significant challenge: indemnities for cargo damage reached R$ 2.4 billion in 2023. This figure, which represents a significant portion of the R$ 207.2 billion paid in insurance indemnities (excluding supplemental health), underscores the urgency of effective strategies to mitigate losses. In this context, technology emerges as a crucial tool, not only identifying those responsible for damages but also enabling preventive actions through more resilient packaging and rigorous monitoring.
The relationship between the revenue collected from transportation insurance, which totaled R$ 4.6 billion, and the amount allocated for claims reimbursement reveals a loss dynamic that severely affects the sector. This reality imposes the need for innovative solutions to reverse the situation of damage during logistics operations.
Technology as an Ally in Claims Reduction
AHM Solution, a renowned company in the logistics field, points to technology as a strategic ally in the fight against cargo claims. Afonso Moreira, the company’s CEO, emphasizes the importance of continuous monitoring of handling conditions for goods. This monitoring allows for the identification of failures or accidents in real-time, as well as the adoption of proactive corrective measures.
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Among the technological innovations highlighted by Moreira are impact recorders, advanced devices mounted directly on the cargo. These instruments provide valuable data on possible shocks or tip-overs, safeguarding the integrity of the goods. The Shocklog, for example, is one of these devices, capable of sending records via satellite, allowing for corrective actions to be implemented promptly, even before the final delivery of the product.
Another innovative solution is the impact indicators, adhesive labels that signal excessive shocks by changing color. This technology was adopted by a metallurgical industry in São Paulo, leading to a substantial revision of packaging and transportation practices for its exothermic gloves, after discovering that vibrations during transport were the cause of frequent damages.
Strategic Partnerships for Integrated Solutions
AHM Solution, in collaboration with SmartSize, a consultancy specialized in industrial packaging, demonstrates how strategic partnerships can lead to significant improvements in the sector. SmartSize, under the leadership of Aelton Tomé, was crucial in identifying the causes of damages and implementing integrated solutions that encompass everything from packaging quality to safety in the storage and transportation of products.
The case of the metallurgical industry illustrates the effectiveness of these integrated solutions. After accurately diagnosing the problems and implementing the necessary corrections, it was possible to minimize the occurrence of damages, thus optimizing the entire logistics chain, from production to delivery to the final customer.
The scenario of cargo damage and the corresponding indemnities in Brazil points to a significant challenge for the transportation and logistics sector. However, with the strategic use of technology and the formation of effective partnerships, it is possible to transform this scenario, reducing claims and ensuring the integrity of cargo at every stage of the logistics process. AHM Solution and SmartSize are examples of how innovation and collaboration can lead to a safer and more efficient future for the logistics sector. More information about these solutions can be found on the AHM Solution website.
Source: André Sales.

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