Understand how the official system works that allows recovering forgotten values and activating automatic receipt directly into the account without bureaucracy
Did you know that millions of Brazilians still have forgotten money in banks and financial institutions? This scenario, which may seem unlikely at first glance, is more common than one might think. After all, according to recent data, there are still R$ 10.55 billion available for withdrawal, waiting for their owners to make the inquiry.
This information was disclosed by the Central Bank of Brazil (BC), responsible for the System of Values to Receive (SVR), the official platform that gathers these forgotten resources. According to the agency, millions of individuals and legal entities have not yet accessed the system to check if they have available funds.
Moreover, an important new feature has been attracting attention: it is now possible to receive forgotten money automatically via Pix, which eliminates the need for frequent inquiries and makes the entire process even simpler.
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What is forgotten money and how the System of Values to Receive works
First of all, it is essential to understand what exactly is called forgotten money. In simple terms, it refers to amounts that have remained stagnant in financial institutions for various reasons, such as closed accounts with balances, improperly charged fees, or even surpluses from credit cooperatives.
In this context, the System of Values to Receive (SVR) was created precisely to facilitate access to these resources. Through this platform, any citizen can check for free if they have amounts to receive.
According to the most recent data, the volume is distributed as follows:
- Individuals: R$ 8.15 billion (47.08 million beneficiaries)
- Legal entities: R$ 2.40 billion (5.06 million beneficiaries)
- Total: R$ 10.55 billion (52.14 million beneficiaries)
In other words, the numbers clearly show that there is a large amount of forgotten money still available — which reinforces the importance of making the inquiry.
How to quickly and securely check for forgotten money
The good news is that checking for forgotten money is a simple, free, and entirely digital process. Still, it is essential to follow only official channels to avoid scams.
See the complete step-by-step guide:
First, access the official website of the Values to Receive System: valoresareceber.bcb.gov.br. Then, provide your personal information — CPF and date of birth for individuals or CNPJ and date of establishment for companies.
Shortly after, the system will display whether there are any amounts available for redemption. If there is a balance, it will be possible to proceed with the request.
However, it is important to highlight that the Central Bank does not send links via messages, emails, or applications like WhatsApp and Telegram. Therefore, any contact of this type should be ignored.
How to activate automatic redemption of forgotten money via Pix
Now comes the most interesting part: the possibility of automating the receipt of forgotten money.
With this functionality, the user no longer needs to access the system constantly. Instead, the system itself performs the verification and, upon identifying available amounts, makes the deposit automatically via Pix.
To do this, however, it is necessary to meet some requirements:
- Be an individual
- Have a gov.br account at Silver or Gold level
- Have two-step authentication enabled
- Have a Pix key linked to the CPF
If you meet these criteria, the process is simple. Just access the SVR, log in with your gov.br account, and locate the option for automatic request via SVR.
After that, just enable the “Receive amounts automatically” function and confirm your Pix key CPF. From that moment on, any identified amount will be deposited directly into your account.
It is worth noting that the Central Bank does not send notifications when the money is deposited. Therefore, it is advisable to regularly check your bank statement.
What to do when Pix is not available
On the other hand, not all cases allow the use of Pix. This happens when the user does not have a registered CPF key or when the financial institution has not yet joined the automatic refund system.
In these situations, the process needs to be done manually. After checking the amount in the system, the SVR will provide the contact details of the responsible institution.
Thus, it will be necessary to contact the bank or consortium directly to define the method of refund, which can occur via TED or DOC.
Essential tips to avoid scams involving forgotten money
Given the high volume of resources involved, unfortunately, attempts at fraud related to the topic forgotten money arise. Therefore, it is essential to adopt some security measures.
First of all, never pay fees to access or redeem amounts. The service is completely free. Additionally, avoid clicking on suspicious links and always use the official website of the Central Bank.
Another important point is to protect your personal information. The Central Bank does not request passwords or confidential data outside the secure environment of the system.
Finally, paying attention to these details is essential to ensure that the redemption is done securely.

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