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Find out more about this opportunity to work from home with Libbs, one of the largest pharmaceutical companies in Brazil
Libbs, a renowned Brazilian pharmaceutical company with over 65 years of history, is offering vacancies for Internal Service Assistant in the home office model. This is a excellent opportunity for those seeking a flexible position in a company that values its employees and promotes quality health, according to Hora do Emprego.
Libbs and its mission to transform knowledge into health
Since its founding, the pharmaceutical company Libbs has stood out for its boldness, innovation and vision of the future. With the purpose of “transforming knowledge into health”, the company develops high-quality medicines in areas such as gynecology, oncology and cardiology, with more than 100 brands in 200 presentations.
Libbs' culture is built on transparency and trust, with a strong emphasis on well-being and professional development of its more than 3 thousand employees. It is no wonder that a company is considered an excellent place to work by GPTW (Great Place to Work).
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Internal Customer Service Assistant Responsibilities
As a Home Office Internal Service Assistant, you will be responsible for:
- Watch the Employee Center communication channels, ensuring support for internal employees in accordance with the necessary policies and deadlines.
- Establish clear and empathetic communication, identifying the needs of internal customers and offering appropriate solutions.
- Analyze and provide accurate information on international procedures and policies during consultations.
- Categorization and recording of calls in the system, facilitating tracking and efficient resolution of transactions.
- Report bugs and critical incidents to leadership, ensuring that issues that may impact the company are decided.
- Suggest improvements to service processes and be up to date with internal policies related to the scope of work.
Exclusive benefits and flexibility at work
Working at Libbs Pharmaceuticals offers several benefits, such as:
- Meal Voucher and Food Voucher.
- Libbs medicines with 100% discount.
- Profit and Results Sharing Program (PPR).
- Flexible benefits including medical, dental and private pension plans.
- Allowance for the purchase of work equipment, which can also be used for personal purposes.
- Transportation, parking or chartered service, depending on the need.
How to apply for the Libs home office vacancy and necessary requirements
To participate in the pharmaceutical company's selection process for the vacancy, it is necessary:
- Completed or ongoing higher education.
- Basic knowledge of Office Suite.
Applications are open for the pharmaceutical vacancy until January 10, 2025, and the workplace will be home office, with the possibility of face-to-face meetings in São Paulo, as necessary. Interested parties must register on the Libbs website and can also follow home office job vacancies through the Telegram group.
