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Discover More About This Opportunity to Work from Home with Libbs, One of the Largest Pharmaceutical Companies in Brazil
Libbs, a renowned Brazilian pharmaceutical company with over 65 years of history, is offering positions for Internal Customer Service Assistant in a home office model. This is an excellent opportunity for those seeking a flexible position in a company that values its employees and promotes health with quality, according to Hora do Emprego.
Libbs and Its Mission to Transform Knowledge into Health
Since its foundation, the pharmaceutical company Libbs has stood out for its boldness, innovation, and forward-thinking vision. With the purpose of “transforming knowledge into health”, the company develops high-quality medications in areas such as gynecology, oncology, and cardiology, with over 100 brands in 200 presentations.
The culture at Libbs is based on transparency and trust, with a strong emphasis on the well-being and professional development of its over 3,000 employees. It is no surprise that the company is considered an excellent place to work by GPTW (Great Place to Work).
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Responsibilities of the Internal Customer Service Assistant
As a Home Office Internal Customer Service Assistant, you will be responsible for:
- Assisting the communication channels of the Employee Central, ensuring support to internal employees in accordance with necessary policies and timelines.
- Establishing clear and empathetic communication, identifying the needs of internal clients and providing appropriate solutions.
- Analyzing and providing accurate information about international procedures and policies during service interactions.
- Categorizing and logging calls in the system, facilitating tracking and efficient resolution of transactions.
- Reporting failures and critical incidents to leadership, ensuring that issues that may impact the company are addressed.
- Suggesting improvements in service processes and staying updated with internal policies related to the scope of work.
Exclusive Benefits and Flexibility at Work
Working at the pharmaceutical company Libbs offers several benefits, such as:
- Meal and Food Allowances.
- Libbs medications at 100% discount.
- Profit and Results Participation Program (PPR).
- Flexible benefits, including health and dental assistance and private pension.
- Subsidy for purchasing work equipment, which can also be used for personal purposes.
- Transportation assistance, parking, or shuttle, depending on the need.
How to Apply for the Home Office Position at Libbs and Necessary Requirements
To participate in the selection process for the pharmaceutical position, it is necessary:
- Completion or ongoing university education.
- Basic knowledge of Office Suite.
Applications for the position at the pharmaceutical company are open until January 10, 2025, and the work location will be home office, with the possibility of in-person meetings in São Paulo, as necessary. Interested candidates should register on the Libbs website and can also follow home office job openings through the group on Telegram.
