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Gas station attendants are simulating engine defects with fake smoke to sell counterfeit additives. Fraud has already been detected in Rio, São Paulo and Porto Alegre, prompting investigations and warnings from authorities.
Imagine stopping at a gas station to fill up and suddenly hearing from the attendant that there is a serious problem with your car's engine. This is the scenario of the so-called “smoke scam”, a fraud that has been defrauding drivers in several cities in Brazil. Let's understand how this scheme works and what to do to avoid falling into it?
What is the 'smoke scam'?
The smoke scam is a practice in which gas station attendants simulate mechanical problems in vehicles in order to sell solutions that are, in fact, fake. The scam usually involves creating artificial smoke in the engine, made with water, to convince the customer that something is wrong. Then, the employees offer “miracle” additives that, in many cases, are just empty containers.
This type of deception is not only a financial loss for the consumer, but also a breach of trust, damaging the reputation of gas stations.
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Recent Featured Cases
A case that recently drew attention occurred in Campo Grande, Rio de Janeiro. Images captured by a customer revealed the moment when gas station attendants carried out the scam, using techniques to deceive drivers. The fraud generated outrage and led to an investigation by the 35th Police Precinct.
In Porto Alegre, drivers faced undue charges for unsolicited services. In São Paulo, technological scams altered the amount of fuel supplied, highlighting the creativity of fraudsters and the vulnerability of consumers.
The authorities' response
After the discovery of the smoke scam, authorities acted quickly. The police collected evidence and indicted those involved for fraud. Organizations such as Simpospetro-RJ condemned the practice and encouraged reporting.
The National Agency of Petroleum, Natural Gas and Biofuels (ANP) has stepped up inspections, reinforcing severe penalties for those who commit infractions. These actions show that the fight against fraud is gaining momentum, but still depends on a partnership with consumers.
How to avoid scams at gas stations?
Avoiding scams like the smoke scam requires attention and care. Here are some tips:
Check the reputation of the post: Before filling up, try to find out what other consumers think about the establishment.
Monitor the supply: Always observe what is being done to your vehicle.
Request invoice: This may help with future complaints or investigations.
Be wary of quick diagnoses: Mechanical problems usually don't appear suddenly.
If you feel wronged, report the establishment to the competent bodies, such as Procon and ANP.
Impacts on the sector and prevention measures
Frauds like this harm not only consumers, but also honest gas stations, which end up being distrusted. The lack of transparency affects trust in the sector, highlighting the importance of training for gas station attendants and stricter inspections.
Academia de Ensino Brasil Postos, for example, argues that employee qualifications are essential to ensure ethical and reliable service.
The smoke scam is further proof that drivers need to be careful when filling up their vehicles. Gas station scams are a threat to consumers' financial and emotional security, but they can be combated with information and reporting.
With each complaint made, a step is taken to put an end to these practices, protecting both consumers and the sector. After all, no one wants to turn a simple supply into a nightmare, right?
