Hapvida has a job opening for a night shift Customer Service Operator in São Paulo, offering attractive benefits and a formal contract.
This Monday (20/01), Hapvida, the largest supplementary health system in Brazil, has a job opportunity open night shift for the position of Customer Service Operator in São Paulo.
The vacancy is in-person and offers permanent employment, with a CLT employment regime. If you are looking for a job that involves commitment to people's health and well-being, this job vacancy may be the right opportunity for you.
Hapvida offers a welcoming work environment, in a company that cares for the health of millions of people.
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Requirements required by Hapvida
To apply for vacancy For night shift work as a Call Center Operator, you must have completed high school.
Experience in the customer service area is valued, but is not mandatory. Those with less than 1 year of experience may also apply.
The job vacancy requires availability to work the night shift, from 19pm to 07am, on a 12-hour shift with 36 hours of rest.
The unit where the Customer Service Operator will work is in Mooca, São Paulo/SP.
Customer Service Operator Functions
The professional hired for the vacancy The night shift Customer Service Operator will be responsible for several functions, focusing on serving Hapvida beneficiaries.
The responsibilities of the Customer Service Operator include welcoming beneficiaries with cordiality, providing security and clear information about the services offered, such as the accredited network, contractual coverage and scheduling of consultations and exams.
In addition, the Customer Service Operator will be responsible for answering telephone calls and recording all beneficiary requests, such as requests for second copies of payment slips and authorizations.
Another important function of the Customer Service Operator will be to interact with operational support areas, such as accreditation and admission, to resolve any incidents during the service.
The Customer Service Operator will also make active calls to beneficiaries with pending demands, with the aim of avoiding complaints and developments involving consumer protection agencies, such as ANS.
Benefits offered by the company
Hapvida offers a series of benefits to its employees.
Whoever occupies the vacancy Night shift Call Center Operators will have access to health insurance, dental insurance, food vouchers, transportation vouchers, life insurance, agreements with pharmacies and partnerships with gyms through the TotalPass program.
Furthermore, Hapvida values professional growth, offering development opportunities, with the Corporate University and discounts at educational institutions.
The company also offers benefits such as childcare assistance and discount programs for employees.
About Hapvida
Hapvida NotreDame Intermédica is the largest supplementary healthcare system in Brazil and Latin America.
With over 50 years of history, the company's mission is to offer quality integrated healthcare, accessible to the entire Brazilian population.
Hapvida is recognized for its seriousness and social commitment, offering healthcare services with responsibility and respect for its beneficiaries.
If you are looking for a employment in a solid company that cares about the well-being of its employees and beneficiaries, Hapvida is the right place for you.
If you are interested in the night shift job vacancy for Call Center Operator, send your CV and come be part of this great team, taking care of the health of millions of people with Hapvida.
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