Hapvida Is Hiring For Night Shift Customer Service Operator Position in São Paulo, Offering Attractive Benefits and CLT Contract.
This Monday, (01/20), Hapvida, the largest supplementary health system in Brazil, has a job opening for a night shift Customer Service Operator in São Paulo.
The position is in-person and offers permanent employment, under the CLT work regime. If you are looking for a job that involves commitment to the health and well-being of people, this job opportunity might be the right one for you.
Hapvida provides a welcoming work environment in a company that cares for the health of millions of people.
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Requirements Set by Hapvida
To apply for the night shift Customer Service Operator position, you must have completed high school.
Experience in the customer service area is valued but not mandatory; candidates with less than 1 year of experience can also apply.
The job requires availability to work the night shift, from 7 PM to 7 AM, on a 12-hour schedule with 36 hours off.
The unit where the Customer Service Operator will work is located in Mooca, São Paulo/SP.
Functions of the Customer Service Operator
The professional hired for the night shift Customer Service Operator position will be responsible for various functions, focusing on assisting Hapvida beneficiaries.
Responsibilities of the Customer Service Operator include welcoming beneficiaries warmly, conveying security and clear information about the services offered, such as the accredited network, contractual coverage, and appointment scheduling.
Additionally, the Customer Service Operator will handle phone inquiries and record all demands from beneficiaries, such as requests for duplicate bills and authorizations.
Another important function of the Customer Service Operator will be to interact with operational support areas, such as accreditation and hospitalization, to resolve any issues during service.
The Customer Service Operator will also make outbound calls to beneficiaries with pending demands, aiming to prevent complaints and issues involving consumer protection bodies, such as ANS.
Benefits Offered by the Company
Hapvida offers a range of benefits for its employees.
Those who occupy the night shift Customer Service Operator position will have access to health insurance, dental plan, meal allowance, transportation allowance, life insurance, pharmacy agreements, and partnerships with gyms through the TotalPass program.
Moreover, Hapvida values professional growth by offering development opportunities through its Corporate University and discounts at educational institutions.
The company also provides benefits such as childcare assistance and discount programs for employees.
About Hapvida
Hapvida NotreDame Intermédica is the largest supplementary health system in Brazil and Latin America.
With over 50 years of history, the company’s mission is to provide quality integrated health accessible to the entire Brazilian population.
Hapvida is recognized for its seriousness and social commitment, offering health services responsibly and respectfully to its beneficiaries.
If you are looking for a job in a solid company that cares about the well-being of its employees and beneficiaries, Hapvida is the right place for you.
If you are interested in the night shift Customer Service Operator position, send your resume and come be part of this great team, taking care of the health of millions of people with Hapvida.

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Nao consigo me candidatar
Bom dia