Vivo Opens Home Office Position for Customer Service with Salary of Up to R$ 2,000.00 and Flexible Benefits. Requires Only High School Education. See How to Apply.
Vivo, one of the largest telecommunications companies in Brazil, has an open position in the home office customer service sector, offering salary of up to R$ 2,000.00 and excellent benefits. This opportunity is ideal for those who wish to work from the comfort of their home and join a company known for its innovative and inclusive environment. The position is aimed at candidates with complete high school education who seek professional stability in a large company. The remote work format allows for performing duties from anywhere in the country, as long as the employee has a suitable setup and a good internet connection.
Home Office Customer Service Position at Vivo: Opportunity to Work from Home
The hired professionals will work directly in customer service, ensuring quality support and quick solutions for the operator’s consumers. The role requires good communication, empathy, and the ability to solve problems efficiently.
Among the main activities are customer service via phone, chat, or email, recording information in the internal system, and following up on requests. Vivo provides all necessary training and support for performing the functions.
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Requirements to Participate in Vivo’s Selection Process
To apply for the home office customer service position at Vivo, it is necessary to meet the following requirements:
- Completed high school education;
- Good verbal and written communication;
- Ability to solve problems quickly and efficiently;
- Previous experience in customer service (a plus);
- Proactivity and ability to suggest improvements in processes;
- Proficiency in computers and Office suite;
- Setup for remote work: minimum internet of 300 MB, a space with a desk and chair, good lighting, and ventilation;
- Availability to work on a daily schedule of 7h12 from Monday to Friday, during the period between 8 AM and 10 PM.
The position is an excellent entry point for those looking to enter the corporate market, with a real possibility of growth within the company.
Benefits and Advantages Offered by Vivo
Vivo offers one of the most complete benefits packages in the sector, with flexible advantages and programs to encourage professional development. Among them:
- Free mobile plan (control category) after 3 months with the company;
- Special discounts on Vivo products: landline, broadband, TV, and apps;
- Customizable benefits: meal vouchers, food vouchers, gym, medical assistance, dental care, pharmacy, and life insurance;
- Child assistance: financial support for school, daycare, or nanny;
- Birthday day off;
- Corporate volunteering program in partnership with the Telefônica Foundation;
- Educational partnerships, with discounts on courses, certifications, and universities;
- Career plan and internal recruitment;
- Variable compensation program based on goals and results.
These benefits reflect Vivo’s commitment to valuing its employees and providing a healthy, diverse, and respectful environment.
Stages of Vivo’s Selection Process
The selection process is fully digital and divided into 10 stages:
- Online application;
- Screening;
- MABI behavioral assessment;
- Video interview;
- Technical assessment;
- Interview with HR;
- Interview with manager;
- Supplemental exam;
- Offer;
- Hiring.
Throughout all phases, candidates receive support from the recruitment team and can track the status of their application through the platform.
How to Apply
Applications are now open and must be made exclusively online, via Vivo’s official website, on the Gupy platform.
Application Link: https://atendimentovivo.gupy.io/jobs/10244558
Don’t miss the chance to work in the comfort of your home, with salary of up to R$ 2,000.00, complete benefits, and real opportunities for growth within one of the largest companies in Brazil.

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