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Fretadão opens a new selection process for those who want to work from home in the afternoon. Learn how to apply for a home office position with attractive salaries and benefits incredible!
The job market has become increasingly dynamic and competitive, and one of the areas that attracts the most attention is customer service. In this context, Fretadão, an innovative company in the urban mobility sector, is offering a great home office position for a Customer Service Analyst I (CX). Those approved in the selection process will be able to work from home in the afternoon.
Who can apply for the Fretadão home office position?
The home office position to work from home in the afternoon requires a high school diploma, with a bachelor's degree being a plus. In addition, previous experience in customer service via chat and telephone is highly valued, as is the ability to work well in a team and adapt to a dynamic environment.
You will also need to be available to work a 6x1 shift, with alternating days off, to meet the demands of the company, which operates at varying times. To stand out, you will also need some additional skills, such as experience in startups, familiarity with the Zendesk platform, and previous experience working from home.
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As part of the Fretadão customer service team, the successful candidate will be responsible for serving customers efficiently and courteously, interacting with passengers and companies via chat, email and telephone, ensuring that all queries are clarified and problems are resolved. In times of tension, it is crucial to ensure a quick and satisfactory response for customers.
The ability to make quick and informed decisions is also required. The service analyst will also be involved in internal meetings to discuss continuous improvements in service and process optimization.
Selection process steps
Fretadão follows a structured and efficient selection process. The steps for the home office position include:
- Registration on the registration platform;
- Screening of resumes.
- Initial interview to assess the candidate's profile.
- Tests to assess job-specific skills.
- Final interview with the HR team.
- Sending the Proposal Letter with the job proposal.
- Hiring and integration into the team.
These stages of the selection process ensure that Fretadão selects the professionals most aligned with its organizational culture and the needs of the home office vacancy to work from home in the afternoon.
This is a unique home office position for those seeking a work environment that promotes innovation, flexibility and professional development, and it may be exactly what you need. It is also worth mentioning that Fretadão is an innovative, dynamic company with a strong commitment to the well-being of its employees.
Benefits offered to those who want to work from home
Fretadão offers a very attractive benefits package to those approved for the home office position to work from home in the afternoon. Highlights include:
- Home Office with the possibility of working from anywhere;
- Flex Food of up to R$892,50 per month, for food;
- Free Health and Dental Plan (Health Plan with Sul América and Dental Plan with full discount);
- Mobility Card and Transport Voucher;
- Life insurance and salary advance through Creditas;
- WeWork (Anywhere Office) for those who want an alternative collaborative workspace;
- Wellness benefits such as online therapy sessions and yoga classes through partner platforms.
It is worth noting that Fretadão was created to transform urban mobility in Brazil. With a business model focused on corporate transportation solutions, the company uses technology as a basis to optimize passenger transportation management processes.
