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Grupo Elo Has A New Home Office Position For A Telemarketing Operator With Great Benefits And Competitive Salaries, check the requirements!
Grupo Elo, a reference in customer relationship solutions, has a home office position for a Bilingual (Spanish) Inbound Telemarketing Operator to join its customer service team, in a fully home office regime. Learn how to apply for this opportunity to enter the job market.
Check The Details Of The Telemarketing Operator Position At Grupo Elo
For this home office position, Grupo Elo is looking for candidates with a completed high school education, good conversational and written skills in Spanish, and desirable experience in customer service.
Your fluency in Spanish and passion for customer service find a perfect home at Grupo Elo. It is also essential to demonstrate empathy, proactivity, and the ability to solve problems efficiently.
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Your ability to work in a team, communicate clearly and objectively, and learn quickly is also highly valued.
Those who are approved for the home office position will be responsible for providing excellent service to customers via chat and email in Spanish, addressing questions and resolving issues related to contracted services, ensuring customer satisfaction by offering agile, empathetic, and proactive service, collaborating with managers and other areas of the company to find the best solutions to challenges that arise during service interactions. In addition to a salary compatible with the job market, they will have great benefits, such as:
- Transportation voucher, food voucher, or meal voucher;
- Life insurance;
- Health insurance (after the probation period);
- Childcare assistance;
- Discount club.
Grupo Elo also cares about the health and well-being of its Telemarketing Operators, thus providing access to Gympass, a benefit that guarantees free access to any accredited establishment, with plans starting at R$ 29.90 per month.
Participate In Grupo Elo’s Selection Process
The company has an official job site on the Gupy platform, where you can apply. When applying, it is important to pay attention to the requirements, duties, and other information relevant to the selection process for the telemarketing position.
The process consists of registration, behavioral mapping, general knowledge test, writing, interview (in Spanish), interview with the manager, and hiring.
It is important to mention that Grupo Elo believes that a diverse team results in a more inclusive, plural, and innovative environment, and promotes and practices inclusion, ensuring that all employees feel valued, respected, and have equal opportunities, regardless of their diversity.
The company operates directly in 5 social markers and their intersectionality: Generations, PWD, Women, LGBTI+, and Race. Grupo Elo is inspired by diversity and innovation, offering space for everyone, supporting, and embracing differences.
About Grupo Elo
Grupo Elo consists of a set of companies aiming to develop, operate, and contribute to the relationship between businesses and consumers.
A young group that was born amidst digital transmission. The company is the protagonist of its own story and through investments in technology, knowledge, and individual talents, has created personalized and innovative service models. The company manages the relationship between businesses and their customers, whether through phone or new digital means.
Founded in 2012, Grupo Elo currently consists of the companies: Elo Contact Center, Conecta, and KTS, and employs around 4,000 people with offices in São Paulo (SP), Rio de Janeiro (RJ), Belo Horizonte (MG), and São Luís (MA). It is part of Grupo GA. Brasil, one of the largest business groups in the country, with an annual revenue of R$ 500 million and over 7,500 employees.
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