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Unmissable Opportunity! Teleperformance Offers Job Opening for Bilingual Operations Coordinator. Apply Now!
Teleperformance, a global leader in consumer experience management and omnichannel relationships, has an excellent job opening for a bilingual operations coordinator.
If you have experience in team management and want to work for an innovative company with growth opportunities and an attractive benefits package, this may be the chance you have been waiting for.
Job Opening as Bilingual Operations Coordinator
The job, based in São Paulo, offers a salary of R$ 8,995.90, in addition to benefits such as meal allowance, medical and dental assistance, life insurance, and, of course, a promising career plan.
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The working hours are from 09:00 AM to 06:00 PM, on a 5×2 schedule, and the contract is CLT, ensuring stability for the employee.
Responsibilities of the Coordinator Position
The Bilingual Operations Coordinator will have the main responsibilities of:
Ensuring the delivery of operational indicators while maintaining the quality and efficiency of operations;
Managing, developing, and motivating a team of supervisors and specialists;
Working to achieve high-performance KPIs, including a quality index of 85%;
Preparing indicator reports and contributing to the company’s social responsibility strategies.
Requirements for the Job Opening
To apply for this job opening, candidates must meet the following requirements:
Complete high school education (mandatory) and being in a higher education program (necessary).
Previous experience in managing Contact Center teams, with a focus on team leadership.
Knowledge of the Office Suite and experience with team management tools.
Intermediate English (mandatory) and fluent English (desirable).
Familiarity with operational KPIs is highly valued.
About Teleperformance
Teleperformance stands out as one of the largest companies in the customer relationship management sector, connecting renowned global brands to their consumers.
With innovative solutions such as technical support, customer service, data analysis, and more, the company has established itself as a market reference, promoting a unique and positive customer experience across various communication channels.
How to Apply for the Job Opening?
If you meet the requirements and want to seize this opportunity to become an operations coordinator in a successful multinational, access the following link to apply for the position: Bilingual Operations Coordinator Position – Teleperformance.
Don’t miss the chance to be part of a globally recognized company, with great prospects for growth and professional development.
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