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Professionals Seeking to Work from Home Gain Access to Comprehensive Benefits, High Scholarships, and a Remote Model that Strengthens Professional Development
Uniasselvi, the largest private distance learning institution in Brazil and part of the Vitru Education group, opened this month (November 2025) a selection process for the position of Remote Customer Service Assistant. The opportunity, officially announced by the institution’s Human Resources department, is part of a set of actions aimed at expanding digital support that reaches over 1 million students across Uniasselvi, Unicesumar, and Rede ENEM. This way, the position has begun to attract candidates who wish to work from home with stability, professional structure, and access to educational scholarships of up to 100%, in addition to comprehensive corporate benefits and policies to support well-being.
Institutional Structure and Values of Vitru Education
Uniasselvi emphasizes, in official statements published, that its institutional purpose is to transform lives through knowledge, aligning with the principles of Vitru Education, which prioritize responsibility, innovation, continuous learning, and social impact. Although operating nationally, the institution maintains internal policies that value welcome, diversity, and flexibility, creating an environment where employees directly follow the evolution of students while developing their own professional paths. For Uniasselvi, remote work maintains a daily connection with students and strengthens modern teaching and management practices.
Scholarships and Educational Benefits for Employees
One of the central points of the position is the educational benefits package, considered by Uniasselvi itself as one of the most comprehensive in the market. According to information released by the academic and administrative leadership, employees have access to:
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- Scholarship of 70% to 100% for undergraduate and graduate courses, in EAD, in-person, and hybrid formats.
- Scholarship of 70% for dependents, applicable to various modes of education.
- Discounts of 70% on master’s and doctoral courses.
These grants broaden access to continuous academic training and encourage professional growth within the institution itself.
Corporate Benefits Offered to Employees
In addition to the educational program, Uniasselvi provides comprehensive benefits, confirmed by the Quality of Life and People Management departments in the latest annual cycle:
- Co-participatory health plan for employees, spouses, and children.
- Group life insurance at no additional cost.
- Co-participatory dental plan.
- Meal voucher and transportation voucher.
- Benefits club with up to 60% discount with over 300 partners.
- Extended maternity and paternity leave.
- Day Off in the month of your birthday.
- Go Good program, with access to gyms and sports activities.
- 24-hour telemedicine for medical and psychological consultations.
- Legal support, maternity guidance, and personal development actions.
These benefits reinforce Vitru Education’s policy of prioritizing emotional health, physical well-being, and professional security.
Job Activities and Remote Support Routine
The job description, available on the Vitru Education recruitment platform, details that the Customer Service Assistant must perform:
- Digital support to students and guardians.
- Clarification of questions about courses, processes, and academic platforms.
- Facilitating administrative requests.
- Assistance with internal records and organization of demands.
- Cordial and excellence-oriented service.
The position is suitable for candidates with good communication, agility, organization, and ease in dealing with digital routines.
Impact of Remote Work on Professional Life
Experts in educational management consulted by the institution state that the expansion of remote positions strengthens Uniasselvi’s commitment to modern work practices, increasing employee autonomy and allowing them to follow student development in real-time. This transformation reflects the natural evolution of teaching and support models, especially in a national scenario marked by the accelerated growth of distance learning since 2020.
Applications Open for Interested Candidates
The selection process is available on the company’s official recruitment platform. Candidates should access the institutional portal to view details and submit their application.
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