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New Decree Determines The End Of A Popular Service Offered By TIM. Find Out Which Service Will Be Discontinued In November And Who Will Be Impacted By This Change.
With the new decree stipulated by the operator, the popular TIM service called “TIM Mais Vantagens” comes to an end, causing astonishment among customers. Starting on November 29, TIM users will no longer be able to accumulate and redeem tokens for discounts, bonuses, and participation in raffles.
Popular Service Of The Operator TIM Has End Announced Via SMS
According to information, the announcement of the end of TIM’s popular service, with the new decree from ANATEL, was made to customers via SMS. Furthermore, the company has not yet officially disclosed the reasons that led to the termination of the “TIM Mais Vantagens”. However, it is possible that the decision to end the operator’s popular service is related to the search for new loyalty strategies and the need to optimize operational costs.
With the end of the popular service of the TIM operator, customers lose a tool that allowed them to customize their plans and obtain exclusive benefits.
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The company plans to soon announce new formats for relationship programs for prepaid and control customers. It is possible that the TIM operator will offer more personalized benefits tailored to each customer’s demands.
According to a statement, TIM informs that its relationship programs have been updated to further improve the experience of redeeming benefits for Pre and Control customers. Regarding the end of the TIM operator’s popular service, participating customers will be able to redeem their benefits until November 29. New formats will be announced soon.
How Did The Program Work?
For those who don’t know, TIM Mais Vantagem is a free relationship program focused on customers of TIM’s prepaid and control plans. Among the benefits offered by the program are partnerships with various brands, which provided discounts on electronics, courses, and travel services, allowing customers to win prizes such as cars, trips, and cashback on purchases.
With each renewal of offers or top-ups made, customers accumulated tokens, which were used in a virtual roulette within the app. Additionally, the tokens could also be used to win “lucky numbers,” increasing the chances of participating in raffles. The TIM Mais Vantagens program has a categories system that offered differentiated benefits according to the customer’s profile:
- Bronze;
- Silver;
- Gold;
- Diamond.
The more a customer advances, the more advantages are made available, increasing the value and possibilities of prizes. The end of TIM’s popular service is set for November 29, so until that date, customers can continue using their tokens and participating in raffles. However, after this deadline, all these benefits will expire, with no possibility of reactivation.
Another TIM Service Is Also Terminated With The New ANATEL Decree
In addition to the recent announcement of the end of TIM’s popular service, in August, the company announced the end of unlimited use of social networks and other apps in its plans, known as Zero Rating, with some already undergoing reformulations in recent months to adapt to the new standard in their plans.
Just like the end of the TIM operator’s popular service, the news was not very encouraging when communicated during the presentation of the financial results for the second quarter of this year, where TIM revealed a net income increase of 22.5%, reaching R$ 781 million in the period.
a Tim é a Oi de graça é caro