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The Nutraceutical Company Is Hiring High School Graduates With Experience in Customer Service and Customer Support to Work From Home Monday to Friday.
Super Infoproducts, a Brazilian company in the nutraceutical sector, has an open remote position for professionals with experience in customer service and support. The opportunity is aimed at those who have a complete high school education and wish to work from home, focusing on customer support and efficient problem resolution.
Founded in 2020, Super Infoproducts operates in the high-impact nutraceutical market and stands out for its performance marketing campaigns. The company offers a collaborative environment, emphasizing innovation, strategy, and continuous learning.
Opportunity for Professionals With Experience in Customer Service
The high school level position is geared towards professionals with experience in digital customer service, support via chat, email, or messaging. The hire will be responsible for ensuring a good customer experience, from answering questions to resolving issues related to products, deliveries, and payments. Among the main service channels used are:
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- Chat
- Messages (WhatsApp or similar platforms)
The professional will also be responsible for recording interactions, generating reports, and collaborating with other teams to optimize the service flow.
Requirements to Work from Home Monday to Friday
To apply for the remote position, the following requirements must be met:
- Completed high school;
- Previous experience in customer service or technical support;
- Good verbal and written communication skills, with clarity, empathy, and professionalism;
- Ability to organize and manage multiple tasks;
- Basic knowledge of CRM tools, service platforms, and Microsoft Office.
Desired Differentials
- Previous experience in the nutraceutical or supplement sector;
- Familiarity with digital customer service and online channels;
- Proactive profile, focused on customer experience and solution-oriented attitude.
Job Responsibilities
The selected professional for the remote position will be responsible for the following activities:
- Providing fast and quality service to customers;
- Clarifying questions about products, orders, deliveries, and payments;
- Recording and following up on requests, ensuring efficient resolution;
- Collecting and analyzing customer feedback;
- Generating monthly performance reports;
- Collaborating with other areas of the company to resolve more complex demands.
Performance Indicators
- Resolving 80% of requests on the first contact;
- Maintaining customer satisfaction rate above 90%;
- Reducing the average response time to inquiries;
- Contributing to the operational efficiency of the area.
Work Schedule and Model
The work schedule follows the 5×2 model, with work on weekdays. The position offers 100% remote work, ideal for those who want to work from home with comfort, organization, and flexibility.
Commitment to deadlines and availability to meet demands punctually is required.
How to Apply to Work from Home
Applications for the high school level position are now open and must be submitted through the Abler platform. To participate in the selection process, simply access the official link to the job available below.
The application is free and must be done directly on the platform, where more details about the position, selection stages, and benefits offered are available.
About Super Infoproducts
Super Infoproducts is a company specialized in digital marketing and nutraceutical products, focusing on real results through Direct Response campaigns. Since its founding in 2020, the company has grown in the market by offering innovative solutions and a dynamic environment that values constant learning.
The company’s 100% online operation allows opportunities like this remote position, providing a balance between personal and professional life for its employees.
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