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Vacancy for Bilingual Monitoring Assistant at Atento: Salary of R$3.300,00 and Remote Work with Benefits
Atento, one of the largest contact center companies in Brazil, is offering an unmissable opportunity for the position of Bilingual Monitoring Assistant. With a salary of R$3.300,00, this remote position allows you to work from home on a 5x2 shift, in addition to offering incredible benefits.
If you are looking for a stable job, with a focus in quality monitoring and interaction with international customers, check out the details and don't miss this chance!
Admission process
The selection process for this job opportunity At Atento, the process is divided into several stages, ensuring a thorough analysis of the candidates’ qualifications. The first phase is registration on the company’s official portal, where all information must be filled out correctly.
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After registration, candidates go through a Excel test, to assess advanced skills, followed by a resume screening, where the data provided is analyzed in detail. The process also includes a language test, focused on fluent English, essential for interacting with international clients.
Those approved are invited to a unified interview with the Human Resources team and the person requesting the position. Finally, the selected candidates formalize their hiring and receive all the necessary guidance to start work.
Bilingual Monitoring Assistant at Atento
the wave of Bilingual Monitoring Assistant focuses on the quality area, playing a strategic role within the company. Main responsibilities include monitoring customer service interactions, analyzing satisfaction metrics (CSAT/DSAT), conducting external audits and providing constructive feedback.
The work will be carried out remotely, but requires residence in the South Zone of São Paulo. The working hours are 200 hours per month, with scale 5 × 2, offering Sundays and Mondays off. This position is ideal for those looking to work in a global company, with direct impact on process improvement and customer service.
About Atento
With over 20 years of experience, the Attentive is a leader in contact center and customer management services in Latin America. Recognized for its innovation and excellence, the company offers a dynamic and challenging environment that encourages the professional growth of its employees.
Atento also stands out for its commitment to diversity and inclusion, promoting opportunities for people with disabilities (PwD) and valuing the plurality of its team. This approach makes the company one of the best places to work, providing stability and continuous development.
Job Requirements
To apply for the position of Bilingual Monitoring Assistant, candidates must meet the following requirements:
- In-house experience: Be an Atento employee for at least 6 months, with a positive performance evaluation;
- Formation: Higher education in progress or completed (preferred);
- Technical skills:
- Advanced Excel, essential for reporting and analysis;
- Advanced PowerPoint, for presentations and announcements;
- Fluent English, for interaction with international clients.
Experience in quality management in call centers is a valued advantage.
Job Benefits
In addition to the competitive salary of R$3.300,00, Atento offers a complete benefits package:
- Remote working hours, with flexible schedule;
- Food or meal voucher;
- Educational assistance, encouraging personal development;
- Access to internal training and podcast programs;
- Participation in the program Carreira 10, with growth opportunities;
- Days off on Sundays and Mondays, promoting a balance between personal and professional life.
These benefits reflect Atento's commitment to taking care of its employees, providing safety and quality of life.
How to apply
To participate in the selection process, access the official Atento website and register in the selection section. job vacancy announcement. Be sure to include all necessary information, especially your technical skills and professional experience.
After registering, prepare for the following steps: Excel test, language assessment and unified interview. During the process, highlight your experience in quality monitoring and mastery of tools such as Excel and PowerPoint.
This is a unique opportunity for those who want to work in a renowned company, with the possibility of growth and a positive impact on the market.
SECURE YOUR SPOT BY CLICKING HERE
Vacancy requirements:
Internal experience: Being an Atento employee for at least 6 months, with a positive performance evaluation;
What's the point of posting an internal vacancy here?